Leading with Purpose. Building with Heart.
At Cyberbacker, we believe every career should have purpose and direction.
If you’re seeking a place where your skills matter and your growth is supported, you’re exactly where you need to be.
Meet the Leaders Behind the Mission.
Cyberbacker was founded in 2018 by Craig Goodliffe, whose vision was to create meaningful opportunities by connecting exceptional global talent with businesses in need of trusted support. What began as a mission to bridge skill and opportunity has grown into a movement that empowers both entrepreneurs and professionals worldwide.
Today, Cyberbacker stands as one of the leading virtual support companies serving clients across North America and the UK, recognized for its commitment to excellence, integrity, and long-term partnerships that help businesses grow while transforming lives.
Shiela Mie Legaspi
President
Shiela Mie Legaspi’s journey from call center to President of Cyberbacker is a powerful story of resilience, initiative, and people-centered leadership. She began her career at 18, quickly advancing through technical support and sales roles before stepping away from the workforce to focus on family. In 2017, she began searching for remote work opportunities and discovered Cyberbacker, a discovery that would reshape both her life and the company’s future.
Starting with no formal title, Shiela immersed herself in every aspect of the business, taking initiative to streamline hiring, training, and operations. Her natural leadership, integrity, and strategic mindset soon made her an indispensable part of Cyberbacker’s growth. Promoted to Director of Operations in 2018 and later to President in 2019, Shiela helped shape Cyberbacker into a world-class provider of professional virtual support.
Today, she oversees company-wide initiatives focused on operational excellence, innovation, and culture. Under her leadership, Cyberbacker has introduced programs that strengthen financial stability, well-being, and community connection, including Calamity and Auto Loans, Carepack and Recognition programs, and in-house Medical Assistance and Life Insurance. Shiela continues to lead with compassion, vision, and the belief that empowering people is the foundation of lasting success.
Teejay Salazar
Vice President
of Growth
Jason Stowe
Vice President of Business
Relationships and Development
Brian Chang
Vice President
of Marketing
Theresa Coo
Vice President
of Cybercare
Contessa Rendon
Vice President
of Moneybacker
Divina Bisuelan
Director of Operations
Ma. Gabrielle Salazar
Director of Client Experience
Abegail Pineda
Director of Career
Czarfil Bulatao
Director of Leadbackers
Daryl Mark Talento
Growth Marketing Director
Gofer Delgado
Career Marketing Director
Angela Nicole Alarilla
Creative Director
Benedict Almazar
Director of Web Strategy
Alyssa Herrera
Director of Financial Planning and Analysis
Trisha Cuba
Director of Applicant Experience
Marjorie Megallon
Director of Franchise Careerbackers
Ruth Ann Manuel
Director of Non-Franchise Careerbackers
Daphne Jayma-Regis
Director of KTD
Bryan Agpaoa
Director of Guidance
Genard Delos Santos
Director of Independent Contractor Agreements
Mission
To Empower growth-minded, emerging business owners with world-class, economical leverage to fulfill their greatest purpose.
Vision
To become the world’s leading provider of online professional support services – setting the global standard for excellence, scale, and impact.
Our Core Values
The heart behind everything we do
At Cyberbacker, our core values shape the way we connect, grow, and thrive. They guide us in every interaction, with our partners, clients, and team members, influencing our decisions, actions, and purpose.
These values are more than just words. They are the heart of who we are, our compass toward excellence and fulfillment. We live and breathe these principles every day, ensuring that every Cyberbacker experience reflects them.
Relationship. Growth. Fun. Abundance.
Together, they define the Cyberbacker way.
Relationship
Cyberbacker believes that the connections between people are priceless. Building and strengthening relationships between partners create the foundation of an unshakeable bond.
Growth
The secret to success is to keep moving forward. In financial situations, relationships, or your career, continuous growth is essential to enriching the lives of everyone.
Fun
One can never be fulfilled without having some fun times to enrichen your life. We at Cyberbacker keep our sense of fun intact as these moments are the things that truly make the people feel alive.
Abundance
Guiding Cyberbackers through life with financial literacy is important. The successes every person can achieve comes from their own strengths is always a step forward to the continuous growth of a Cyberbacker.
Cyberbacker Gives Back
Building Communities, One Act of Kindness at a Time.
At Cyberbacker, our mission goes beyond helping businesses grow. We believe that success means more when it has a positive impact on others. Through our Give Back Program, we dedicate time and resources to support communities in need, empowering lives through compassion, connection, and care.
Our recent Give Back initiative at Tahanan ng Pagmamahal in the Philippines reminded us of the power of sharing what we have. Together, we provided essentials, shared joy, and inspired hope for children and families, continuing our commitment to giving back with purpose.
