Frequently Asked Questions
Get answers from frequently asked questions by our applicants
Do you hire applicants with no experience and fresh graduates?
Yes, entry level positions are available for those with no work experience and fresh graduates!
I don’t have a desktop, can I use my laptop for work?
- Yes, you may use your laptop as long as it meets the following specifications:
- Intel core i3 (6th to 12th gen), i5, i7 or AMD equivalent is highly required
- Windows 10 or MAC OS is acceptable
- RAM: At least 8GB of RAM with 60GB free hard disk space available
- Headphones with Noise Cancelling feature
- High Definition Webcam
What kind of headset do you require?
We require a noise cancelling headset with an extended microphone. (i.e. Audio 628 Stereo USB Headset, Logitech USB Headset H390 etc.)
I have no wired internet connection but my wireless connection is pretty stable. Can I use that instead?
A wired connection for stability and optimal speed is required. Ideally, DSL or Fiber Connection with at least 10 MBPS speed, and your workstation must be connected through LAN/Ethernet cable.
Do you have an age limit?
None, as long as you are of legal age, you’re welcome to apply.
I want to apply but I have no computer?
Applicants are required to have their own equipment that matches our minimum requirements.
If you are located in Davao, we have Prime Transition Hub where you can work up to 3 months while saving up for your own equipment
I don’t have a noise-canceling headset. Can I use a regular headset for the interview?
You may temporarily use a regular headset during your interview but be mindful of the fact you will eventually need a noise cancelling headset once you’ve been hired.
I don’t have an external webcam. Can I use my built-in webcam for the interview?
You may temporarily use your laptop’s built-in webcam for your initial interview.
My typing speed is below 60 wpm. Can I still apply?
60 wpm is preferred, but you may still apply even if you have a typing speed below our minimum requirement.
Can I use my smartphone/tablet as my back-up equipment?
Unfortunately, we cannot use smartphones or tablets as back up equipment as our tools and systems need to be accessed using a computer.
I can’t upload my resume. What to do?
Please use a .pdf format and a small file size. Also, upload your resume from your desktop or laptop.
I am not residing in the Philippines. Can I still apply at Cyberbacker?
Yes you may still apply and undergo our application process.
I haven’t received any email yet regarding my results.
Please provide us your full name, email address and the name of your career consultant/interviewer so we can follow-up your application. You can use our follow up form
When is the best time to apply? Take the initial interview?
Our interviews and assessments are 24/7. However, off-peak hours are between 1am to 10am Manila time.
Can I use my smartphone for my initial interview?
Yes, you may use your mobile phone only for the initial interview. Given that during the final interview, you are to ensure to have your laptop/PC, webcam, and noise-canceling headset ready.
How to re-apply using the new application process?
To get started, visit www.cyberbackercareers.com and click “Apply Now.” Read the non-disclosure agreement carefully before continuing, and click the checkbox to proceed. Review your applicant profile and update necessary information. Answer the values assessment and then take the initial interview.
What are the working hours for Cyberbacker?
Where are you located?
What benefits does Cyberbacker provide?
- Permanent Work-From-Home Setup
- Job Security and Stability
- Competitive Service Fee
- Profit Share + More ways to earn on top of your service fee
- Career Growth
- Opportunity to an all-expense-paid trip to the USA
- In-House Assistance (Healthcare Benefit)
- Cyberbacker Cyber Capital (Loan)
- Paid Time-off
- Paid Training
- Free Classes to Upskill
Do you provide applicants with social welfare system/government benefits?
Cyberbackers are independent contractors, not employees. You may apply for it as self-employed.
When do cyberbackers get paid?
Service fees are released every 1st and 15th of the month following the Mountain Standard Time (U.S. timezone).
Do you have a physical office in the Philippines?
No, we don’t. Cyberbacker is 100% permanent work-from-home.
Do we need to pay for training/s to apply?
No. We provide free training to hired applicants.
Can I work in your company as part-time despite I am a govenment employee?
You may still try and apply. However, suppose you wish to push through with your application, you must resign from your current employer. You will need to provide proof (e.g., a resignation letter or COE) that you no longer have any connections with your company.
Can I choose my preferred working schedule?
We have a fixed working schedule which will be finalized once hired and would depend on the client.
What to put in bio?
You can follow FORD, which stands for Family, Occupation, Recreation, and Dreams.
Where to submit my resume?
Please attach your resume in the application form. Please use a .pdf format and a small file size. Also, upload your resume from your desktop or laptop.
What to put in the social media profile if I do not have one?
I can’t submit the application form, there is no submit button.
When you apply, you’ll need to use a computer or laptop. If the problem persists, try these steps:
1. Reload the web page.
2. Clear your browser’s cache.
3. Delete your browser’s cookies.
4. Relaunch your browser.
5. Come back later.
How to pass the assessments and interviews?
Here are our TIPS FOR APPLICANTS on HOW TO GET INTO CYBERBACKER from our very own CEO, Craig Goodliffe:
What is a Transition Hub?
The Transition hub is an on-site workplace, provided on a first-come-first-served basis to newly hired cyberbackers without equipment for 90 days until they can purchase their own.
Do you have an office based in Davao?
It is a transition hub where hired applicants without equipment can work on-site for 90 days until they can provide their own equipment. Please stay tuned for more information. Thank you!
Where is the Transition Hub located?
The Transition Hub is located at Transition hub unit #152, 15th Floor, Landco Corp Bldg. JP Laurel Avenue, Bajada, Davao City.
Who are eligible to work in the hub? / Who can work there?
People who applied and passed the application process but have no tech requirements.
How long can I work in the hub?
Hi! Hired applicants can work in the transition hub strictly for 90 days only.
What are the requirements to work in the hub?
There are NO tech requirements, but hired applicants will need to save to buy/build their own tech needs (laptop, desktop, internet, camera, headset).
Will the training be held in the hub?
Yes. We will hold the recruitment and application process, and training at the transition hub.
Where do I need to apply?
The application and recruitment process will be done at the Transition hub.
How many people are allowed to work in the hub?
The transition hub currently has 24 seats available.
What will be the work schedule?
Depending on the client’s schedule you’ll be paired with, but it is mostly graveyard.
What is the Transition Hub’s business hours?
Transition Hub’s working schedule: Monday to Friday from 7:00AM to 3:00PM MNL time. Keep checking our official social media accounts for the latest schedule.
Do you accept applicant who wants to work part-time?
Hello! We have a part-time opening for Cyberbacker, Inbound/Outbound Sales Agent, Transaction Backer, Social Media Backer, and Graphic Backer positions. Please check our website for more info about these jobs www.cyberbackercareers.com. You will need to download your resume online once you are in the Transition Hub.
Do you hire applicants with no experience and fresh graduates?
Yes, entry level positions are available for those with no work experience and fresh graduates!
I don’t have a desktop, can I use my laptop for work?
- Yes, you may use your laptop as long as it meets the following specifications:
- Intel core i3 (6th to 12th gen), i5, i7 or AMD equivalent is highly required
- Windows 10 or MAC OS is acceptable
- RAM: At least 8GB of RAM with 60GB free hard disk space available
- Headphones with Noise Cancelling feature
- High Definition Webcam
What kind of headset do you require?
We require a noise cancelling headset with an extended microphone. (i.e. Audio 628 Stereo USB Headset, Logitech USB Headset H390 etc.)
I have no wired internet connection but my wireless connection is pretty stable. Can I use that instead?
A wired connection for stability and optimal speed is required. Ideally, DSL or Fiber Connection with at least 10 MBPS speed, and your workstation must be connected through LAN/Ethernet cable.
Do you have an age limit?
None, as long as you are of legal age, you’re welcome to apply.
I want to apply but I have no computer?
Applicants are required to have their own equipment that matches our minimum requirements.
If you are located in Davao, we have Prime Transition Hub where you can work up to 3 months while saving up for your own equipment
I don’t have a noise-canceling headset. Can I use a regular headset for the interview?
You may temporarily use a regular headset during your interview but be mindful of the fact you will eventually need a noise cancelling headset once you’ve been hired.
I don’t have an external webcam. Can I use my built-in webcam for the interview?
You may temporarily use your laptop’s built-in webcam for your initial interview.
My typing speed is below 60 wpm. Can I still apply?
60 wpm is preferred, but you may still apply even if you have a typing speed below our minimum requirement.
Can I use my smartphone/tablet as my back-up equipment?
Unfortunately, we cannot use smartphones or tablets as back up equipment as our tools and systems need to be accessed using a computer.
I can’t upload my resume. What to do?
Please use a .pdf format and a small file size. Also, upload your resume from your desktop or laptop.
I am not residing in the Philippines. Can I still apply at Cyberbacker?
Yes you may still apply and undergo our application process.
I haven’t received any email yet regarding my results.
Please provide us your full name, email address and the name of your career consultant/interviewer so we can follow-up your application. You can use our follow up form
When is the best time to apply? Take the initial interview?
Our interviews and assessments are 24/7. However, off-peak hours are between 1am to 10am Manila time.
Can I use my smartphone for my initial interview?
Yes, you may use your mobile phone only for the initial interview. Given that during the final interview, you are to ensure to have your laptop/PC, webcam, and noise-canceling headset ready.
How to re-apply using the new application process?
To get started, visit www.cyberbackercareers.com and click “Apply Now.” Read the non-disclosure agreement carefully before continuing, and click the checkbox to proceed. Review your applicant profile and update necessary information. Answer the values assessment and then take the initial interview.
What are the working hours for Cyberbacker?
Where are you located?
What benefits does Cyberbacker provide?
- Permanent Work-From-Home Setup
- Job Security and Stability
- Competitive Service Fee
- Profit Share + More ways to earn on top of your service fee
- Career Growth
- Opportunity to an all-expense-paid trip to the USA
- In-House Assistance (Healthcare Benefit)
- Cyberbacker Cyber Capital (Loan)
- Paid Time-off
- Paid Training
- Free Classes to Upskill
Do you provide applicants with social welfare system/government benefits?
Cyberbackers are independent contractors, not employees. You may apply for it as self-employed.
When do cyberbackers get paid?
Service fees are released every 1st and 15th of the month following the Mountain Standard Time (U.S. timezone).
Do you have a physical office in the Philippines?
No, we don’t. Cyberbacker is 100% permanent work-from-home.
Do we need to pay for training/s to apply?
No. We provide free training to hired applicants.
Can I work in your company as part-time despite I am a govenment employee?
You may still try and apply. However, suppose you wish to push through with your application, you must resign from your current employer. You will need to provide proof (e.g., a resignation letter or COE) that you no longer have any connections with your company.
Can I choose my preferred working schedule?
We have a fixed working schedule which will be finalized once hired and would depend on the client.
What to put in bio?
You can follow FORD, which stands for Family, Occupation, Recreation, and Dreams.
Where to submit my resume?
Please attach your resume in the application form. Please use a .pdf format and a small file size. Also, upload your resume from your desktop or laptop.
What to put in the social media profile if I do not have one?
I can’t submit the application form, there is no submit button.
When you apply, you’ll need to use a computer or laptop. If the problem persists, try these steps:
1. Reload the web page.
2. Clear your browser’s cache.
3. Delete your browser’s cookies.
4. Relaunch your browser.
5. Come back later.
How to pass the assessments and interviews?
Here are our TIPS FOR APPLICANTS on HOW TO GET INTO CYBERBACKER from our very own CEO, Craig Goodliffe:
What is a Transition Hub?
The Transition hub is an on-site workplace, provided on a first-come-first-served basis to newly hired cyberbackers without equipment for 90 days until they can purchase their own.
Do you have an office based in Davao?
It is a transition hub where hired applicants without equipment can work on-site for 90 days until they can provide their own equipment. Please stay tuned for more information. Thank you!
Where is the Transition Hub located?
The Transition Hub is located at Transition hub unit #152, 15th Floor, Landco Corp Bldg. JP Laurel Avenue, Bajada, Davao City.
Who are eligible to work in the hub? / Who can work there?
People who applied and passed the application process but have no tech requirements.
How long can I work in the hub?
Hi! Hired applicants can work in the transition hub strictly for 90 days only.
What are the requirements to work in the hub?
There are NO tech requirements, but hired applicants will need to save to buy/build their own tech needs (laptop, desktop, internet, camera, headset).
Will the training be held in the hub?
Yes. We will hold the recruitment and application process, and training at the transition hub.
Where do I need to apply?
The application and recruitment process will be done at the Transition hub.
How many people are allowed to work in the hub?
The transition hub currently has 24 seats available.
What will be the work schedule?
Depending on the client’s schedule you’ll be paired with, but it is mostly graveyard.
What is the Transition Hub’s business hours?
Transition Hub’s working schedule: Monday to Friday from 7:00AM to 3:00PM MNL time. Keep checking our official social media accounts for the latest schedule.
Do you accept applicant who wants to work part-time?
Hello! We have a part-time opening for Cyberbacker, Inbound/Outbound Sales Agent, Transaction Backer, Social Media Backer, and Graphic Backer positions. Please check our website for more info about these jobs www.cyberbackercareers.com. You will need to download your resume online once you are in the Transition Hub.
Frequently Asked Questions
Get answers from frequently asked questions by our applicants
BASIC REQUIREMENTS
Do you hire applicants with no experience and fresh graduates?
Yes, entry level positions are available for those with no work experience and fresh graduates!
I don’t have a desktop, can I use my laptop for work?
- Yes, you may use your laptop as long as it meets the following specifications:
- Intel core i3 (6th to 12th gen), i5, i7 or AMD equivalent is highly required
- Windows 10 or MAC OS is acceptable
- RAM: At least 8GB of RAM with 60GB free hard disk space available
- Headphones with Noise Cancelling feature
- High Definition Webcam
What kind of headset do you require?
We require a noise cancelling headset with an extended microphone. (i.e. Audio 628 Stereo USB Headset, Logitech USB Headset H390 etc.)
I have no wired internet connection but my wireless connection is pretty stable. Can I use that instead?
A wired connection for stability and optimal speed is required. Ideally, DSL or Fiber Connection with at least 10 MBPS speed, and your workstation must be connected through LAN/Ethernet cable.
Do you have an age limit?
None, as long as you are of legal age, you’re welcome to apply.
I want to apply but I have no computer?
Applicants are required to have their own equipment that matches our minimum requirements.
If you are located in Davao, we have Prime Transition Hub where you can work up to 3 months while saving up for your own equipment
I don't have a noise-canceling headset. Can I use a regular headset for the interview?
You may temporarily use a regular headset during your interview but be mindful of the fact you will eventually need a noise cancelling headset once you’ve been hired.
I don't have an external webcam. Can I use my built-in webcam for the interview?
You may temporarily use your laptop’s built-in webcam for your initial interview.
My typing speed is below 60 wpm. Can I still apply?
60 wpm is preferred, but you may still apply even if you have a typing speed below our minimum requirement.
Can I use my smartphone/tablet as my back-up equipment?
Unfortunately, we cannot use smartphones or tablets as back up equipment as our tools and systems need to be accessed using a computer.
I can't upload my resume. What to do?
Please use a .pdf format and a small file size. Also, upload your resume from your desktop or laptop.
APPLICATION PROCESS
I am not residing in the Philippines. Can I still apply at Cyberbacker?
Yes you may still apply and undergo our application process.
I haven’t received any email yet regarding my results.
Please provide us your full name, email address and the name of your career consultant/interviewer so we can follow-up your application. You can use our follow up form
When is the best time to apply? Take the initial interview?
Our interviews and assessments are 24/7. However, off-peak hours are between 1am to 10am Manila time.
Can I use my smartphone for my initial interview?
Yes, you may use your mobile phone only for the initial interview. Given that during the final interview, you are to ensure to have your laptop/PC, webcam, and noise-canceling headset ready.
How to re-apply using the new application process?
To get started, visit www.cyberbackercareers.com and click “Apply Now.” Read the non-disclosure agreement carefully before continuing, and click the checkbox to proceed. Review your applicant profile and update necessary information. Answer the values assessment and then take the initial interview.
GENERAL INFORMATION
What are the working hours for Cyberbacker?
Where are you located?
What benefits does Cyberbacker provide?
- Permanent Work-From-Home Setup
- Job Security and Stability
- Competitive Service Fee
- Profit Share + More ways to earn on top of your service fee
- Career Growth
- Opportunity to an all-expense-paid trip to the USA
- In-House Assistance (Healthcare Benefit)
- Cyberbacker Cyber Capital (Loan)
- Paid Time-off
- Paid Training
- Free Classes to Upskill
Do you provide applicants with social welfare system/government benefits?
Cyberbackers are independent contractors, not employees. You may apply for it as self-employed.
When do cyberbackers get paid?
Service fees are released every 1st and 15th of the month following the Mountain Standard Time (U.S. timezone).
Do you have a physical office in the Philippines?
No, we don’t. Cyberbacker is 100% permanent work-from-home.
Do we need to pay for training/s to apply?
No. We provide free training to hired applicants.
Can I work in your company as part-time despite I am a govenment employee?
You may still try and apply. However, suppose you wish to push through with your application, you must resign from your current employer. You will need to provide proof (e.g., a resignation letter or COE) that you no longer have any connections with your company.
Can I choose my preferred working schedule?
We have a fixed working schedule which will be finalized once hired and would depend on the client.
APPLICATION TIPS
What to put in bio?
You can follow FORD, which stands for Family, Occupation, Recreation, and Dreams.
Where to submit my resume?
Please attach your resume in the application form. Please use a .pdf format and a small file size. Also, upload your resume from your desktop or laptop.
What to put in the social media profile if I do not have one?
I can't submit the application form, there is no submit button.
When you apply, you’ll need to use a computer or laptop. If the problem persists, try these steps:
1. Reload the web page.
2. Clear your browser’s cache.
3. Delete your browser’s cookies.
4. Relaunch your browser.
5. Come back later.
How to pass the assessments and interviews?
Here are our TIPS FOR APPLICANTS on HOW TO GET INTO CYBERBACKER from our very own CEO, Craig Goodliffe:
TRANSITION HUB
What is a Transition Hub?
The Transition hub is an on-site workplace, provided on a first-come-first-served basis to newly hired cyberbackers without equipment for 90 days until they can purchase their own.
Do you have an office based in Davao?
It is a transition hub where hired applicants without equipment can work on-site for 90 days until they can provide their own equipment. Please stay tuned for more information. Thank you!
Where is the Transition Hub located?
The Transition Hub is located at Transition hub unit #152, 15th Floor, Landco Corp Bldg. JP Laurel Avenue, Bajada, Davao City.
Who are eligible to work in the hub? / Who can work there?
People who applied and passed the application process but have no tech requirements.
How long can I work in the hub?
Hi! Hired applicants can work in the transition hub strictly for 90 days only.
What are the requirements to work in the hub?
There are NO tech requirements, but hired applicants will need to save to buy/build their own tech needs (laptop, desktop, internet, camera, headset).
Will the training be held in the hub?
Yes. We will hold the recruitment and application process, and training at the transition hub.
Where do I need to apply?
The application and recruitment process will be done at the Transition hub.
How many people are allowed to work in the hub?
The transition hub currently has 24 seats available.
What will be the work schedule?
Depending on the client’s schedule you’ll be paired with, but it is mostly graveyard.
What is the Transition Hub's business hours?
Transition Hub’s updated working schedule starting on April 11-14 and 18-21, 2023 is from 5 PM to 1 AM manila time.
Disclaimer: The Transition Hub is still on soft launch and operating hours are still being finalized. Set an appointment through the Transition Hub website two (2) days before your visit and wait for a confirmation. Keep checking our official social media accounts for the latest schedule.
Do you accept applicant who wants to work part-time?
Hello! We have a part-time opening for Cyberbacker, Inbound/Outbound Sales Agent, Transaction Backer, Social Media Backer, and Graphic Backer positions. Please check our website for more info about these jobs www.cyberbackercareers.com. You will need to download your resume online once you are in the Transition Hub.
