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Frequently Asked Questions

Explore detailed answers to the questions applicants ask the most. This section is designed to guide you through the application process and help you understand what to expect when applying.

Frequently Asked Questions

Get answers from frequently asked questions by our applicants

BASIC REQUIREMENTS

Yes, entry level positions are available for those with no work experience and fresh graduates!

  • Yes, you may use your laptop as long as it meets the following specifications:
  • Intel core i3 (6th to 12th gen), i5, i7 or AMD equivalent is highly required
  • Windows 10 or MAC OS is acceptable
  • RAM: At least 8GB of RAM with 60GB free hard disk space available
  • Headphones with Noise Cancelling feature
  • High Definition Webcam

We require a noise cancelling headset with an extended microphone. (i.e. Audio 628 Stereo USB Headset, Logitech USB Headset H390 etc.)

A wired connection for stability and optimal speed is required. Ideally, DSL or Fiber Connection with at least 10 MBPS speed, and your workstation must be connected through LAN/Ethernet cable.

None, as long as you are of legal age, you’re welcome to apply.

Applicants are required to have their own equipment that matches our minimum requirements.

If you are located in Davao, we have Prime Transition Hub where you can work up to 3 months while saving up for your own equipment

Applicants will only undergo 1 interview. We highly recommend that our applicants use a noise-cancelling headset during the interview.

You may temporarily use your laptop’s built-in webcam for your initial interview.

60 wpm is preferred, but you may still apply even if you have a typing speed below our minimum requirement.

Unfortunately, we cannot use smartphones or tablets as back up equipment as our tools and systems need to be accessed using a computer.

Please use a .pdf format and a small file size. Also, upload your resume from your desktop or laptop.

APPLICATION PROCESS

Yes you may still apply and undergo our application process.

Please provide us your full name, email address and the name of your career consultant/interviewer so we can follow-up your application. You can use our follow up form

Our interviews and assessments are 24/7. However, off-peak hours are between 1am to 10am Manila time.

Yes, you may use your mobile phone only for the initial interview. Given that during the final interview, you are to ensure to have your laptop/PC, webcam, and noise-canceling headset ready.

To get started, visit www.cyberbackercareers.com and click “Apply Now.” Read the non-disclosure agreement carefully before continuing, and click the checkbox to proceed. Review your applicant profile and update necessary information. Answer the values assessment and then take the initial interview.

GENERAL INFORMATION

Schedules may vary depending on your client’s timezone and business hour needs. Please expect a graveyard schedule since we follow Mountain Standard Time (MST).
Our main office is located in Ogden, Utah. But Cyberbacker offers permanent work-from-home opportunities.
  • Permanent Work-From-Home Setup
  • Job Security and Stability
  • Competitive Service Fee
  • Profit Share + More ways to earn on top of your service fee
  • Career Growth
  • Opportunity to an all-expense-paid trip to the USA
  • In-House Assistance (Healthcare Benefit)
  • Cyberbacker Cyber Capital (Loan)
  • Paid Time-off
  • Paid Training
  • Free Classes to Upskill

Cyberbackers are independent contractors, not employees. You may apply for it as self-employed.

Service fees are released every 1st and 15th of the month following the Mountain Standard Time (U.S. timezone).

No, we don’t. Cyberbacker is 100% permanent work-from-home.

No. We provide free training to hired applicants.

You may still try and apply. However, suppose you wish to push through with your application, you must resign from your current employer. You will need to provide proof (e.g., a resignation letter or COE) that you no longer have any connections with your company.

We have a fixed working schedule which will be finalized once hired and would depend on the client.

APPLICATION TIPS

You can follow FORD, which stands for Family, Occupation, Recreation, and Dreams.

Please attach your resume in the application form. Please use a .pdf format and a small file size. Also, upload your resume from your desktop or laptop.

You may leave it blank.

When you apply, you’ll need to use a computer or laptop. If the problem persists, try these steps:

1. Reload the web page.
2. Clear your browser’s cache.
3. Delete your browser’s cookies.
4. Relaunch your browser.
5. Come back later.

Here are our TIPS FOR APPLICANTS on HOW TO GET INTO CYBERBACKER from our very own CEO, Craig Goodliffe:

https://tinyurl.com/tipsforapplicantsplaylist

TRANSITION HUB

The Transition hub is an on-site workplace, provided on a first-come-first-served basis to newly hired cyberbackers without equipment for 90 days until they can purchase their own.

It is a transition hub where hired applicants without equipment can work on-site for 90 days until they can provide their own equipment. Please stay tuned for more information. Thank you!

The Transition Hub is located at Transition hub unit #152, 15th Floor, Landco Corp Bldg. JP Laurel Avenue, Bajada, Davao City.

People who applied and passed the application process but have no tech requirements.

Hi! Hired applicants can work in the transition hub strictly for 90 days only.

There are NO tech requirements, but hired applicants will need to save to buy/build their own tech needs (laptop, desktop, internet, camera, headset).

Yes. We will hold the recruitment and application process, and training at the transition hub.

The application and recruitment process will be done at the Transition hub.

The transition hub currently has 24 seats available.

Depending on the client’s schedule you’ll be paired with, but it is mostly graveyard.

Transition Hub’s updated working schedule starting on April 11-14 and 18-21, 2023 is from 5 PM to 1 AM manila time.
Disclaimer: The Transition Hub is still on soft launch and operating hours are still being finalized. Set an appointment through the Transition Hub website two (2) days before your visit and wait for a confirmation. Keep checking our official social media accounts for the latest schedule.

Hello! We have a part-time opening for Cyberbacker, Inbound/Outbound Sales Agent, Transaction Backer, Social Media Backer, and Graphic Backer positions. Please check our website for more info about these jobs www.cyberbackercareers.com. You will need to download your resume online once you are in the Transition Hub.

  • Yes, you may use your laptop as long as it meets the following specifications:
  • Intel core i3 (6th to 12th gen), i5, i7 or AMD equivalent is highly required
  • Windows 10 or MAC OS is acceptable
  • RAM: At least 8GB RAM with 60GB free hard disk space available
  • Headset with noise-canceling feature
  • High Definition Webcam

We require a noise-cancelling headset with an extended microphone. (i.e. Audio 628 Stereo USB Headset, Logitech USB Headset H390, etc.)

A wired connection for stability and optimal speed is required. Ideally, DSL or Fiber Connection with at least 10 MBPS speed, and your workstation must be connected through LAN/Ethernet cable.

None, as long as you are of legal age, you’re welcome to apply.

Applicants are required to have their own equipment that meets our minimum requirements.
If you are located in Davao, we have a Prime Transition Hub located at Transition Hub Unit #152, 15th Floor, Landco Corp Bldg. JP Laurel Avenue, Bajada, Davao City, where you can work up to 3 months while saving up for your own equipment.

Applicants will only undergo 1 interview. We highly recommend that our applicants use a noise-cancelling headset during the interview.

You may temporarily use your laptop’s built-in webcam for your interview.

60 wpm is preferred, but you may still apply even if you have a typing speed below our minimum requirement.

Unfortunately, we cannot use smartphones or tablets as backup equipment, as our tools and systems need to be accessed using a computer.

Please use a .pdf copy and a small file size. Also, upload your resume from your desktop or laptop.

The Transition hub is an on-site workplace, provided on a first-come-first-served basis to newly hired cyberbackers without equipment for 90 days until they can purchase their own.

It is a transition hub where hired applicants without equipment can work on-site for 90 days until they can provide their own equipment. Please stay tuned for more information. Thank you!

The Transition Hub is located at Transition Hub Unit #152, 15th Floor, Landco Corp Bldg. JP Laurel Avenue, Bajada, Davao City.

People who applied and passed the application process but don’t have the technical requirements yet.

Hired applicants can work in the transition hub strictly for 90 days only.

There are NO technical requirements, but hired applicants will need to save to buy/build their own tech needs (laptop, desktop, internet, camera, headset) within 90 days.

Yes. We will hold the recruitment, application process, and training at the transition hub.

The application and recruitment process will be done at the Transition Hub.

The transition hub currently has 20 seats available.

Depending on the client’s schedule you’ll be matched with, but it is mostly graveyard.

Transition Hub’s working schedule: Monday to Friday from 9 AM to 4 PM MNL time. Keep checking our official social media accounts for the latest schedule.

We have a part-time opening for Cyberbacker, Inbound/Outbound Sales Agent, Transaction Backer, Social Media Backer, and Graphic Backer positions. Please check our website for more info about these jobs at www.cyberbackercareers.com. You will need to download your resume online once you are in the Transition Hub.

You can follow FORD, which stands for Family, Occupation, Recreation, and Dreams.

Please attach your resume to the application form. Please use a .pdf copy and a small file size. Also, upload your resume from your desktop or laptop.

When you apply, you’ll need to use a computer or laptop. If the problem persists, try these steps:

  1. Reload the web page.
  2. Clear your browser’s cache.
  3. Delete your browser’s cookies.
  4. Relaunch your browser.
  5. Come back later.

Here are our Tips for Applicants on how to get into Cyberbacker:

https://tinyurl.com/tipsforapplicantsplaylist

Schedules may vary depending on your client’s needs, availability, and timezone. Most roles follow a graveyard shift since we operate on Mountain Standard Time (MST).

Our main office is in Ogden, Utah, but all positions at Cyberbacker are 100% permanent work-from-home.

  • Permanent Work-From-Home Setup
  • Earn in US Dollars
  • Profit Share
  • Opportunity for an all-expense-paid trip to the USA
  • In-House Assistance (Healthcare Benefit)
  • Paid Time Off
  • Free and Paid Trainings

Cyberbackers are independent contractors, not employees. You may apply for government benefits as self-employed.

No. Cyberbacker is a fully remote company with no physical office in the Philippines.

No. All trainings provided to hired applicants are free, and applicants are paid during the training.

You may proceed with your application. However, we highly value full commitment to your matched client. Once hired, we require exclusive work with Cyberbacker.
If you choose to continue, please ensure you can render a 30-day grace period to your current employer and submit a Certificate of Employment (COE) or proof of separation once accepted.

Working schedules are fixed and will be finalized once hired, depending on the client you are matched with.

Please provide us with your full name, email address, and the name of your career consultant/interviewer so we can follow up on your application. 

Unfortunately, you cannot. You must use your PC or laptop during the interview. The same applies to the noise-cancelling headset, as it should be the one you plan to use for work.

To reapply, visit www.cyberbackercareers.com and click “Apply Now.” Fill out the application form completely and upload the required documents. After that, kindly wait for an email within 24-48 hours from our Career Consultants regarding the next steps.

  • Yes, you may use your laptop as long as it meets the following specifications:
  • Intel core i3 (6th to 12th gen), i5, i7 or AMD equivalent is highly required
  • Windows 10 or MAC OS is acceptable
  • RAM: At least 8GB RAM with 60GB free hard disk space available
  • Headset with noise-canceling feature
  • High Definition Webcam

We require a noise-cancelling headset with an extended microphone. (i.e. Audio 628 Stereo USB Headset, Logitech USB Headset H390, etc.)

A wired connection for stability and optimal speed is required. Ideally, DSL or Fiber Connection with at least 10 MBPS speed, and your workstation must be connected through LAN/Ethernet cable.

None, as long as you are of legal age, you’re welcome to apply.

Applicants are required to have their own equipment that meets our minimum requirements.
If you are located in Davao, we have a Prime Transition Hub located at Transition Hub Unit #152, 15th Floor, Landco Corp Bldg. JP Laurel Avenue, Bajada, Davao City, where you can work up to 3 months while saving up for your own equipment.

Applicants will only undergo 1 interview. We highly recommend that our applicants use a noise-cancelling headset during the interview.

You may temporarily use your laptop’s built-in webcam for your interview.

60 wpm is preferred, but you may still apply even if you have a typing speed below our minimum requirement.

Unfortunately, we cannot use smartphones or tablets as backup equipment, as our tools and systems need to be accessed using a computer.

Please use a .pdf copy and a small file size. Also, upload your resume from your desktop or laptop.

The Transition hub is an on-site workplace, provided on a first-come-first-served basis to newly hired cyberbackers without equipment for 90 days until they can purchase their own.

It is a transition hub where hired applicants without equipment can work on-site for 90 days until they can provide their own equipment. Please stay tuned for more information. Thank you!

The Transition Hub is located at Transition Hub Unit #152, 15th Floor, Landco Corp Bldg. JP Laurel Avenue, Bajada, Davao City.

People who applied and passed the application process but don’t have the technical requirements yet.

Hired applicants can work in the transition hub strictly for 90 days only.

There are NO technical requirements, but hired applicants will need to save to buy/build their own tech needs (laptop, desktop, internet, camera, headset) within 90 days.

Yes. We will hold the recruitment, application process, and training at the transition hub.

The application and recruitment process will be done at the Transition Hub.

The transition hub currently has 20 seats available.

Depending on the client’s schedule you’ll be matched with, but it is mostly graveyard.

Transition Hub’s working schedule: Monday to Friday from 9 AM to 4 PM MNL time. Keep checking our official social media accounts for the latest schedule.

We have a part-time opening for Cyberbacker, Inbound/Outbound Sales Agent, Transaction Backer, Social Media Backer, and Graphic Backer positions. Please check our website for more info about these jobs at www.cyberbackercareers.com. You will need to download your resume online once you are in the Transition Hub.

You can follow FORD, which stands for Family, Occupation, Recreation, and Dreams.

Please attach your resume to the application form. Please use a .pdf copy and a small file size. Also, upload your resume from your desktop or laptop.

When you apply, you’ll need to use a computer or laptop. If the problem persists, try these steps:

  1. Reload the web page.
  2. Clear your browser’s cache.
  3. Delete your browser’s cookies.
  4. Relaunch your browser.
  5. Come back later.

Here are our Tips for Applicants on how to get into Cyberbacker:

https://tinyurl.com/tipsforapplicantsplaylist

Schedules may vary depending on your client’s needs, availability, and timezone. Most roles follow a graveyard shift since we operate on Mountain Standard Time (MST).

Our main office is in Ogden, Utah, but all positions at Cyberbacker are 100% permanent work-from-home.

  • Permanent Work-From-Home Setup
  • Earn in US Dollars
  • Profit Share
  • Opportunity for an all-expense-paid trip to the USA
  • In-House Assistance (Healthcare Benefit)
  • Paid Time Off
  • Free and Paid Trainings

Cyberbackers are independent contractors, not employees. You may apply for government benefits as self-employed.

No. Cyberbacker is a fully remote company with no physical office in the Philippines.

No. All trainings provided to hired applicants are free, and applicants are paid during the training.

You may proceed with your application. However, we highly value full commitment to your matched client. Once hired, we require exclusive work with Cyberbacker.
If you choose to continue, please ensure you can render a 30-day grace period to your current employer and submit a Certificate of Employment (COE) or proof of separation once accepted.

Working schedules are fixed and will be finalized once hired, depending on the client you are matched with.

Please provide us with your full name, email address, and the name of your career consultant/interviewer so we can follow up on your application. 

Unfortunately, you cannot. You must use your PC or laptop during the interview. The same applies to the noise-cancelling headset, as it should be the one you plan to use for work.

To reapply, visit www.cyberbackercareers.com and click “Apply Now.” Fill out the application form completely and upload the required documents. After that, kindly wait for an email within 24-48 hours from our Career Consultants regarding the next steps.

  • Yes, you may use your laptop as long as it meets the following specifications:
  • Intel core i3 (6th to 12th gen), i5, i7 or AMD equivalent is highly required
  • Windows 10 or MAC OS is acceptable
  • RAM: At least 8GB RAM with 60GB free hard disk space available
  • Headset with noise-canceling feature
  • High Definition Webcam

We require a noise-cancelling headset with an extended microphone. (i.e. Audio 628 Stereo USB Headset, Logitech USB Headset H390, etc.)

A wired connection for stability and optimal speed is required. Ideally, DSL or Fiber Connection with at least 10 MBPS speed, and your workstation must be connected through LAN/Ethernet cable.

None, as long as you are of legal age, you’re welcome to apply.

Applicants are required to have their own equipment that meets our minimum requirements.
If you are located in Davao, we have a Prime Transition Hub located at Transition Hub Unit #152, 15th Floor, Landco Corp Bldg. JP Laurel Avenue, Bajada, Davao City, where you can work up to 3 months while saving up for your own equipment.

Applicants will only undergo 1 interview. We highly recommend that our applicants use a noise-cancelling headset during the interview.

You may temporarily use your laptop’s built-in webcam for your interview.

60 wpm is preferred, but you may still apply even if you have a typing speed below our minimum requirement.

Unfortunately, we cannot use smartphones or tablets as backup equipment, as our tools and systems need to be accessed using a computer.

Please use a .pdf copy and a small file size. Also, upload your resume from your desktop or laptop.

We ask for your NBI and Police Clearance upfront so we can move you through the process as quickly as possible.

Many of our clients are ready to hire immediately, sometimes the same day. When your documentation is already complete, it allows us to match you with opportunities faster and avoid any delays after your interview.

This approach is designed to help you go from application to working with a client as quickly and smoothly as possible. 

Both are required so you can be fully prepared when opportunities become available.

Having everything ready upfront ensures that when a client is ready to move forward, you are already in position to be matched without delays.

 

Yes, absolutely. You can begin your application at any time.

However, to move into the interview stage and be considered for immediate opportunities, your documents will need to be completed. This ensures you’re in the best position to be matched quickly once a client is ready.

 

Processing times typically range from a few days to up to two weeks.

We recommend completing them as early as possible so you can take advantage of opportunities as soon as they become available. Being ready early puts you ahead.

 

That’s completely okay. You won’t lose your opportunity to apply.

Once your clearance is ready, you can upload it and continue forward. Our goal is to make sure you’re fully prepared when it’s time to match you with a client.

 

This is a question we get often.

At Cyberbacker, our priority is to provide world-class professional support to our clients as quickly and efficiently as possible and, to match our Cyberbackers with a client just as fast. The reality is, many of our clients are ready to move immediately, sometimes the same day.

By completing your documentation before the interview, you’re fully prepared to move forward right away if offered an opportunity. This removes delays between interview and placement and allows you to take advantage of an offers as they happen.

Our goal is simple: when the right opportunity comes, we want nothing to stand in your way.

To move forward into client matching, all required documentation must be completed.

This ensures that every Cyberbacker we introduce to a client is fully ready to start, which helps protect opportunities for those who are prepared.

 

The cost is handled by the applicant, similar to most professional hiring processes.

Think of it as part of preparing yourself for immediate opportunities, once you’re ready, you can move quickly when the right client match becomes available.

 

Once your documents are ready, simply upload them using the secure link provided by our team.

If you don’t have the link yet, just reach out, we’ll make sure you have everything you need to keep your process moving forward.

 

Your information is handled with strict confidentiality and used only for recruitment and verification purposes.

Our priority is maintaining a safe and trusted environment for both our Cyberbackers and our clients. 

 

You can start your application at any time, but interviews and client matching begin once your documents are complete.

Submitting early ensures a smoother, faster process and puts you in the best position to move forward immediately when an opportunity arises.