Cyberbacker Careers 100% Work From Home Logo

Careers

CYBERBACKER offers a variety of job opportunities in various fields and business departments that could be a perfect fit for your skills and qualifications.

General Requirements
Device Specification
Network Requirements
A - C
REQUIREMENTS:
  • Call the maximum number of leads/prospects to schedule appointments with clients.
  • Conduct lead follow-ups and nurtures until appointments are set.
  • Respond to inbound calls, text messages, and emails from prospects.
  • Follow scripts to deliver value propositions and handle objections.
  • Update the customer relationship management (CRM) system with relevant information after each interaction.
  • Coordinate and manage the calendar of appointments.
QUALIFICATIONS:
  • Excellent English communication skills (both verbal and written).
  • Comfortable making phone calls, memorizing, and delivering call scripts.
  • Strong customer service orientation and listening abilities.
RESPONSIBILITIES:
  • Administering Windows Server 2016 or newer (primarily Active Directory, DNS, and SQL Server)
  • Solving IT issues, supporting, and troubleshooting the Microsoft Office application suite
  • Setting up Windows Desktops in a networked environment (installing software, updates, drivers, printers, and scanners)
REQUIREMENTS:
  • Moderate to a high level of competence with Windows 10
  • Real, proven experience solving IT issues
  • Extensive experience supporting and troubleshooting the Microsoft Office application suite (Outlook, Word, Excel, PowerPoint)
  • Experience administering and supporting Microsoft Office365
RESPONSIBILITIES:
  • Create quality measurements to track improvement in efficiency and accuracy
  • Develop quality assurance standards and company processes
  • Adhere to company quality and process standards
  • Ensure Cyberbackers meet expectations and demand
  • Create reports documenting errors and issues for fixing
  • Ensure that all cashflow are tracked and counter-checked before payout
  • Respond to inquiries during and after payout
  • Help the team in addressing disputes
  • Create a process that will possibly minimize or eliminate discrepancies
REQUIREMENTS:
  • Sharp attention to detail
  • Strong analytical and problem-solving skills
  • Meticulous and diligent attributes
  • Great team player with the ability to work with minimal supervision
  • Must have audit experience
  • Knowledge on Bookkeeping and Accounting
QUALIFICATIONS:
  • Proven experience as a customer service representative, customer support representative, or any similar field
  • Experience using both languages in a professional capacity is preferred
  • Exceptional verbal communication skills in both specified languages
  • Ability to craft professional emails
  • Active listening skills and attention to detail
  • Solid awareness of your skillset and willingness to refer customers for help as needed
JOB DESCRIPTION:
  • Offers outstanding customer service
  • Interprets and analyzes client inquiries swiftly to determine clients’ needs
  • Pays attention to customers’ interests and displays sympathy
  • Satisfies clients’ needs by adhering to laid down procedures, policies, and practices
  • Finds satisfactory solutions to customers’ complaints
  • Provides ideas on methods of upgrading customer service to enhance productivity
  • Takes an active part in activities that improve client satisfaction and accomplishments of business objectives
  • Demonstrates a wide knowledge of the company’s products and principles
RESPONSIBILITIES:
  • Transcription: Listen to live or recorded calls and take notes of key points discussed.
  • Call Preparation: Prepare daily call list, meeting agendas, and materials as needed, ensuring participants have the necessary information.
  • Schedule Coordination: Efficiently schedule meetings with clients and team members, coordinating times that accommodate all parties and managing any necessary adjustments or cancellations.
  • Manage Reports: Prepare reports on key metrics and performance indicators within specified deadlines.
  • Virtual File Management: Update and maintain virtual files to ensure information is organized and easily accessible.
  • Administrative Tasks: Oversee administrative tasks, including but not limited to managing email correspondence and calendar appointments and ensuring all administrative activities are executed efficiently.
QUALIFICATIONS:
  • Ability to work independently and solve problems proactively.
  • A team player mindset, with a positive attitude and strong work ethic.
  • Strong organizational and time management skills.
  • Knowledge of digital tools and software such as Google Workspace and Zoom.
JOB DESCRIPTION (VOICE):
  • Source and recruit candidates by using databases, social media etc
  • Screen candidates resumes and job applications
  • Conduct interviews using various reliable recruiting and selection tools/methods to filter candidates within schedule
  • Assess applicants’ values, relevant knowledge, skills, soft skills, experience and aptitudes.
  • Provide analytical and well documented recruiting reports to the rest of the team
  • Act as a point of contact and build influential candidate relationships during the selection process
  • Promote company’s reputation as “best place to work””
JOB DESCRIPTION:
  • Attend introduction calls with newly signed clients and their franchises.
  • Identifies weekly call time and schedule with new clients for the initial 90 days.
  • Monthly contacts after 90 days.
  • Follow through with client issues/pending cancellations by following the “TRIAGE PROCESS”—was the one sheet clear, was the cyberbacker the right fit, and were they trained to the one sheet?
JOB DESCRIPTION:
  • Present monthly webinars in each market that educate customers about working with their cyberbacker.
  • Weekly ON24 webinar for each market educating potential leads about Cyberbacker.
  • Working with franchise owners to develop local class material.
Qualifications:
  • Strong verbal and written communication skills. 
  • A friendly and professional demeanor, with a commitment to providing outstanding customer service.
  • Ability to effectively interact with people, internal and external.
  • Strong follow-through skills. 
Responsibilities:
  • Act as the first point of contact for the business, addressing inquiries from clients, partners, and the public with professionalism and courtesy.
  • Provide callers and visitors with detailed information about the business’s products, services, and operational policies.
  • Efficiently route inquiries to the appropriate department or individual, ensuring a seamless communication flow.
  • Maintain an up-to-date knowledge base of the business’s offerings, events, and updates to inform and assist contacts accurately.
  • Record interactions and feedback from contacts, reporting insights to relevant departments to improve business operations and customer satisfaction.
  • Manage and update contact information and communication logs to ensure accurate records are kept for follow-up and analysis.
  • Collaborate with various departments to resolve queries, facilitate services, and enhance the overall experience of business contacts.
QUALIFICATIONS:
  • Strong software development background
  • Experience working with large codebases
  • Strong knowledge of common algorithms and data structures
  • Familiarity with basic cryptography
  • Familiarity with P2P networks
  • Strong knowledge of blockchain
JOB DESCRIPTION:
  • Strong software development background
  • Research, design, develop, and test blockchain technologies
  • Brainstorm and help evaluate applications for new tools and technologies as they continually evolve
  • Maintain and extend current client- and server-side applications responsible for integration and business logic
  • Be involved in the global blockchain community—work on implementing and integrating the latest improvement proposals
  • Document new solutions as well as maintenance of existing ones
RESPONSIBILITIES:
  • Command and Database Management
  • Drip Campaigns and Social Media
  • Recruiting Appointment Setting Scripts
  • Market Share Scripts
  • Co-broke Scripts
  • Merger Scripts
  • Lead Follow up
  • Events and Invitation Scripts
  • Productivity Coaching Scripts
  • New Licensee Scripts
  • Prospect recruits on a daily basis from multiple lead sources
  • Send and respond to text messages as well as inbound phone calls

JOB DESCRIPTION:

  • Responds to queries and resolves issues in a timely and professional manner
  • Creates, implements, and evaluates all human resource department policies, procedures, and structures
  • Accredits new Cyberbackers to become fully integrated
  • Has strategic development skills to develop and evaluate onboarding plans
  • Maintains organizational charts and detailed job descriptions
  • Leadership and instructional aptitudes are needed to provide training and oversight on policies and procedures
  • Communicates service fees to hires effectively

 

REQUIREMENTS:

  • HR background/Psych graduate is a plus
  • Good communication/presentation skills – someone who can facilitate Accreditations/Expectations calls
  • Good with interpersonal skills – will do 1:1 session with the new hires
  • Can deal with complex/sensitive issues/information about our Cyberbackers
  • Has strong organizational and analytical skills
  • Willing to work on a graveyard shift
REQUIREMENTS:
  • Degree in Legal Management, Political Science, or Legal Studies or any related course
  • Excellent communication skills, both verbally and in writing
  • Highly analytical with strong attention to detail
  • Outstanding managerial and negotiation skills
  • Familiarity with legal research tools and databases.
  • Proficiency in legal software and tools used for case management and document management.
RESPONSIBILITIES:
  • Create, review, and analyze new contracts
  • Review and analyze existing contracts and make appropriate revisions, as needed
  • Send and interpret contracts
  • Coordinate with different clients, divisions, legal counsel, and partners for contract concerns
  • Conducts investigations, compiles evidence, and creation of narratives and pleadings.
  • Assist independent contractors, clients, business partners, and other affiliates in all contracts and contracts-related queries and requests
D - F
RESPONSIBILITIES:
  • Accountable for real-time reporting and diagnosing trends on key performance metrics.
  • Generating daily to weekly and monthly to yearly KPI reports.
  • Ensuring data is current and accurate for assigned division.
  • Working in partnership with leadership.
  • Consistently reviewing duplicate records.
  • Using multiple data sources to update incorrect or incomplete data points.
  • Creating standard QC reports to identify and correct data issues.
  • Implementing processes for data collection, cleanup, maintenance, analysis, and validation for organization-wide data.
REQUIREMENTS:
  • Intermediate to advanced MS Excel skills.
  • High accuracy and orientation to quality.
  • Strong verbal and written communication skills.
  • Inquisitive & Analytical – search for meaning and patterns in data.
  • Organized & Strategic – align analysis/reporting with business needs.
  • Takes initiative – proactively communicates with the team and identifies areas of opportunity.
  • Experience working in a team-oriented and collaborative environment.
RESPONSIBILITIES:
  • Research on the lead’s personal information such as date of birth, phone numbers, email addresses, social media accounts, etc.
  • Input contact information and leads details into the client’s database from various sources such as spreadsheets, business cards, and online forms.
  • Review data for errors or inconsistencies, correct incompatibilities, and check the output.
  • Maintain a detailed log of daily activities and report any major issues or discrepancies to the client.
  • Perform regular backups to ensure data preservation and participate in database maintenance tasks.
  • Ensure strict confidentiality of the data entered and adhere to data protection regulations.
  • Collaborate with team members to meet data entry deadlines and targets.
  • Conduct basic searches and queries to assist sales and marketing teams upon request.
REQUIREMENTS:
  • Attention to detail and accuracy in data entry.
  • Basic knowledge of data entry procedures.
  • Willingness to learn and adapt to new technologies or software related to database management.
RESPONSIBILITIES:
  • Generate leads for the targeted industry
  • Communicate with clients
  • Meets with potential clients via Zoom and conducts business evaluation calls
  • Develops and executes strategic plans to reach sales targets
  • Analyzes current sales strategies and suggests solutions for improvement
  • Creates and updates processes and trackers for Growth
  • Develops key relationships with clients, Growth members, Cyberbackers, and other admin personnel
  • Trains Growth Associates and ensures they’re properly equipped with knowledge and skills needed to become effective Growthbackers
  • Consistently meets individual KPI
  • Communicates and provides support to other divisions as needed.
REQUIREMENTS:
  • Research and present a GPS/plan for the specific industry to be targeted
  • Capacity to manage various projects and work to tight deadlines
  • Excellent negotiation skills
  • Outstanding leadership and management skills
  • Strong verbal and written command of the English language
  • Critical thinker and problem solver
  • Great time management and organizational skills
  • Experience in handling insurance or mortgage or other industries outside of real estate is required for candidates that are not part of the growth team
ABOUT THE JOB

A person responsible for managing an online affiliate program for an affiliate merchant. The person is going to be responsible for client rewards. The idea is to build rewards for Cyberbacker clients with categories such as silver, gold and platinum rewards. If they sign up to our affiliate partners, they will get discounts or rewards.

RESPONSIBILITIES:
  • Build and maintain customer relationships in order to understand their needs and business priorities.
  • Provide excellent customer service to maintain existing affiliates and acquire new affiliates.
  • Manage business negotiations with customers.
  • Handle business deal tracking, monitoring, closing, and other related activities as needed.
  • Coordinate with various teams to address affiliate needs in an accurate and timely manner.
  • Implement affiliate marketing activity including email campaigns, newsletters, blog, etc to increase revenue targets.
  • Recommend process improvements to increase revenue targets.
  • Perform new customer acquisition that is not limited to research, referrals, networking, cold calling, data feeds and emails.
  • Set marketing and sales goals to achieve revenue growth.
  • Provide training on affiliate management as needed.
  • Maintain open communication with all affiliates on the day-to-day issues.
  • Develop business strategies to improve affiliate programs.
  • Stay current with trends in affiliate marketing and identify new opportunities.
  • Organize and coordinate trade shows and other promotional activities for product launches and specials.
  • Work with management team to execute and close new affiliate deals.
  • Communicate with new and existing affiliates regarding upcoming promotions and optimization opportunities.
REQUIREMENTS:
  • Strong presentation and leadership skills
  • Excellent verbal and written communication skills
  • Ability to develop new network partners and leads and implement promotion initiatives
  • Can work well independently and across various teams
  • Highly organized and able to multitask and work effectively with limited supervision
  • Highly motivated “self-starter” able to work under aggressive project schedules
RESPONSIBILITIES:
  • Develop company events by booking venues, technical staff, sponsors, concessionaires, guest speakers, entertainers, and other involved personnel.
  • Create campaign materials and invitations for upcoming events.
  • Compose a breakdown of total costing for a specific event.
  • Gather audiences and manage program flow throughout the event
  • Manage every designation during events (Registration, Ushers, Photo booth, Sound and Tech booth, floor manager, and hosts).
  • Coordinate with media team for creation of public postings and video teasers.
  • Develop and submit event summary reports showing the number of people attended, highlights, projected improvements for upcoming events, and success write-up.
REQUIREMENTS:
  •  Must have extensive experience being an events manager or director.
  • Present sample events made through Facebook Pages/Events, Invitations, Images, Videos and other visual materials available to the public. Images during meetings with staff and other personnel is a plus but not required.
  • Affiliated with different known organizations, companies, and local media channels.
  • Has strong leadership, communication, and technical skills.
  • Familiar with the process of different media platforms.
  • Reliable and knows how to reach out with different people inside Cyberbacker.
JOB TYPE:
  • Full time
  • Admin
  • Non-voice
RESPONSIBILITIES:
  • Determining the nature of incoming emails and prioritizing them according to their importance
  • Screening incoming emails to determine whether they should be forwarded to the appropriate person or division
  • Reviewing incoming emails for items that require follow-up and making sure that the person or division involved can respond to the email sent to them
  • Ensuring that the email received is answered immediately and no pending emails are left unattended.
  • Responding to client inquiries and concerns sent through email
  • Creating and sending emails to have a centralized communication with the clients
REQUIREMENTS:
  • Experience in handling sensitive or confidential information
  • Strong organizational skills and keen attention to detail
  • Excellent written and verbal English communication skills
  • Knowledgeable in using Google Suite and/or a similar email platform
RESPONSIBILITES:
  • Establish and nurture rapport with clients
  • Conduct client Zoom interviews
  • Manage and document the feedback of clients regarding series of educational videos
  • Coordinate with the Director of Client Experience
  • Manage and enhance the focus group system
  • Update and maintain focus group tracker
  • Build follow-up processes for client interviews
  • Generate reports regarding client’s feedback with the onboarding videos
  • Responsible for building a tracker through Google Sheets.
  • Submit all necessary documentation to the Director of Client Experience
  • Enter all client information into the focus group tracker
  • Conduct client follow up and nurture clients until Zoom appointments are set
  • Call and send text/email messages
REQUIREMENTS:
  • Ability to multi-task and stay organized
  • Critical thinking and problem-solving skills
  • Great communication skills
  • Strong analytical, critical thinking, and problem-solving skills
  • Self-starter with attention to detail and consistent follow through skills
  • Ability to communicate and articulate ideas and strategies, both written and verbal
  • Ability to manage projects
  • Ability to understand and drive the improvement of processes
  • Computer literacy
G - L
ABOUT THE JOB

Someone who is artistic and can create a graphic to illustrate a point. Can create a very creative and captivating image to illustrate a point or a quote.

RESPONSIBILITIES:
  • Will work and collaborate with different departments for announcements and events.
  • Produce and publish image posts using different graphic design tools (Adobe Illustrator, Photoshop, Microsoft Publisher, Canva, or any equivalent).
  • Create at least 10 infographics for each department.
  • Must be keen to details and efficiently use every space for every output.
REQUIREMENTS:
  • Knowledgeable with the mentioned graphic design software
  • Portfolio of previous, latest, and best work.
  • Reliable, Committed, and flexible with the assigned work schedule.
  • Must have at least I5 processor, 8gb ram, 500gb internal storage.
  • Excellent verbal and written communication skills.
ABOUT THE JOB

A Google Ads Backer is responsible for managing and optimizing Google Ads campaigns.

RESPONSIBILITIES:
  • Sets up pay-per-click advertising campaigns on Google Search, Google Display Partners, and Google Mobile Ads.
  • Conducts keyword research to create a list of keyword phrases for bidding.
  • Creates Adwords Ads that will run on Google Search, Google Display Partners sites, and on mobile devices.
  • Tests different ads, by creating different headlines and different ad copies.
  • Manages bidding.
  • Create remarketing and retargeting campaigns.
  • Report Google Ads results such as what keywords were entered into Google Search, that resulted in the ad being displayed, how many times visitors clicked on our ad, which ad was clicked on, and which keyword got the ad displayed.
  • Will work with Web Dev Team and Social Media Team to create materials for targeted landing pages for each Adwords Ad Group.
REQUIREMENTS:
  • Knowledge of Google Ads Account, Adwords, Keywording, and Content Creation.
  • Must have extensive training and proven experience with the platform.
  • Must be analytical, creative, a strong communicator, and have great attention to detail.
  • Google certification is an advantage but not required.
VOICE:

A Growthbacker develops and executes a plan to support the company acquire and retain clients, as well as discuss the services offered by the team. This includes gathering input from client and various departments from different companies, like analytics, operations and marketing, and using this information to establish growth targets and choose key performance indicators.

JOB DESCRIPTION:

  • Sales
  • Cold calling
  • Setting up appointments
  • Responsible for Client Engagement.
  • Constant communication with new and existing clients.
  • Perform follow ups.
  • Sending necessary documents to clients.
  • Create and update trackers.
  • Gather feedback from clients.
  • Sending End of Day report.

 

QUALIFICATIONS:

  • Leadership skill is a must to be able to effectively dominate their team members.
  • Excellent oral and written communication skills.
  • Strong presentation skill.
  • Must have problem-solving skills, enabling them to quickly identify and resolve any issues that may arise in carrying out a growth management plan.
RESPONSIBILITIES:
  • Appointment Setting
  • Cold Calling
  • Lead Tracking
  • Lead Follow up
  • Prospect new leads on a daily basis from multiple lead sources
  • Sending End of Day report
QUALIFICATIONS:
  • Leadership skill is a must to be able to effectively dominate their team members.
  • Excellent oral and written communication skills.
  • Strong presentation skills.
  • Must have problem-solving skills, enabling them to quickly identify and resolve any issues that may arise in carrying out a growth management plan.

RESPONSIBILITIES:

  • Handle all legal cases of the company
  • Provide legal advice on the company’s business arrangement and operations
  • Handle overall legal compliance of the company
  • Perform case research by taking depositions, attending site inspections, and engaging in discovery, the exchange of information pertinent to a case from both parties to the action
  • Argue motions and attend other pre-trial court appearances before a judge
  • Draft legal documents including pleadings, discovery, motions, briefs, contracts, and wills
  • Follow up after a court decision has been handed down or a settlement has been reached ensuring that all parties to action will do what they’ve been committed or ordered to do

 

REQUIREMENTS:

  • Must be a Bar Passer, member of the IBP, and eligible to practice law in the Philippines
  • Experience is a must in handling diverse legal issues along with the latest knowledge of the changes in the legal field
  • Good command of the English language both in written and oral
  • Represent either the plaintiff—the party that’s filing or initiating legal action—or the defendant, the party that’s being sued or charged.
  • Advance their clients’ cases through oral argument and written documents, and counsel clients on how the facts of their particular case apply to the law
  • Litigation experience is a must
RESPONSIBILITIES:
  • Manage leads and the CRM.
  • Report issues with CRM by calling the hotline.
  • Answer CRM-related questions from agents and provide training if needed.
  • Service inbound leads from sign calls and online sources and determine where they are in the buying/selling process.
  • Immediate response and scrubbing of the leads.(adding labels, activating drip campaigns, sending welcome text or emails, assigning lead to agents)
  • Build follow up process for the agents.
  • Nurturing all leads through steady communication (email and text) until the leads are ready to talk or meet with an agent.
  • Re-assigning leads to an agent once appointment is set.
  • Daily monitoring of agent activity.
  • Keep track of completed tasks and goals to measure lead conversion ratio and meet performance benchmarks.
  • Generate report regarding Agent’s productivity and accountability.
  • Build trackers and dashboard through google sheets.
  • Track referrals and prepare referral forms.
  • Create Lead Database for backup in case something happens with the CRM.
  • Database and Pipeline Tool Management.
  • Upload leads to dialer and schedule showings for agents.
  • Cascade updates regarding incoming CRM-training or webinar and team announcement
RESPONSIBILITIES:
  • Responsible for facilitating communication and acting as a contact point between two or more organizations or parties.
  • Assists with company briefings and helps facilitate meetings and cooperation among people and organizations.
  • Identifying problems by collaborating and communicating with necessary constituents and the public on behalf of their company or organization.
  • Conducting post-mortems when an incident is wrapped up.
  • Foster positive relationships with other professionals in the industry.
  • Handles legal cases of the company.
  • Performs case research by taking depositions, attending site inspections, and engaging in discovery, the exchange of information pertinent to a case from both parties to the action.
  • Transport legal documents, including pleadings, discovery, motions, briefs, contracts, and wills.
  • Follows up after a court decision is handed down.
QUALIFICATION:
  • Experience is a must in handling diverse legal issues, along with the latest knowledge of the changes in the legal field.
  • Has good command of the English language, both written and oral.
  • Is knowledgeable when it comes to legal documents.
  • Must be willing to process documents and create follow-ups in court.
  • Graduate of Law / Political Science / any Law-related course.
    •Male.
  • Must possess a Philippine-issued driver’s license. [NEW]
  • Residing in Metro Manila.
RESPONSIBILITIES:
  • Draft and finalize listing agreements and paperwork, ensuring accuracy and compliance with legal standards.
  • Input new listings into the relevant systems, including detailed property information and specifications.
  • Prepare and organize necessary listing documents such as Seller’s Disclosures, Lead-Based Paint Disclosures, and HOA Documents, ensuring they are complete and available for potential buyers.
  • Coordinate the scheduling of professional photoshoots, open houses, and property showings to showcase listings effectively.
  • Collect and compile feedback from showings to provide sellers with insights and potential improvements.
  • Manage the coordination of offers received, including the processing of addendums, counter-addendums, and notices for multiple offers, to facilitate smooth negotiations.
  • Generate and deliver weekly reports to sellers, updating them on the listing status, feedback received, and any offers or inquiries.
QUALIFICATION:
  • Strong organizational and administrative skills.
  • Ability to manage multiple tasks and deadlines efficiently.
  • Has a proactive approach to problem-solving and customer service.
M - Q
RESPONSIBILITIES:
  • Plans, schedules and executes social media content.
  • Create content plans or calendars to drive engagement and promote online brand awareness.
  • Oversees daily management of social media campaigns.
  • Ensures brand consistency and authority.
  • Engages with consumers through messaging, commenting, and other social media engagement methodologies.
  • Sets-up social media business pages: Facebook, Instagram, Twitter, Youtube, LinkedIn, Pinterest, Google My Business
  • Interprets and create social media reports and analytics.
  • Plans and strategize on social media paid ads: Facebook Ads, Instagram Ads, Twitter Ads, Youtube Ads, LinkedIn Ads, TikTok Ads, Pinterest
  • Manages and upkeeps digital marketing calendars.
  • Grows and maintains likers, followers and fans.
  • Utilizes multi-social posting tools and programs such as Hootsuite and HubSpot to optimize quality content.
RESPONSIBILITIES:
  • Create quality measurements to track improvement in efficiency and accuracy
  • Develop quality assurance standards and company processes
  • Adhere to company quality and process standards
  • Ensure Cyberbackers meet expectations and demand
  • Create reports documenting errors and issues for fixing
  • Ensure that all cashflow are tracked and counter-checked before payout
  • Respond to inquiries during and after payout
  • Help the team in addressing disputes
  • Create a process that will possibly minimize or eliminate discrepancies
REQUIREMENTS:
  • Sharp attention to detail
  • Strong analytical and problem-solving skills
  • Meticulous and diligent attributes
  • Great team player with the ability to work with minimal supervision
  • Must have audit experience
  • Knowledge on Bookkeeping and Accounting
RESPONSIBILITIES:
  • Newsletter content planning, data gathering, and writing
  • Edit and layout weekly newsletter
  • Interview and write articles to be featured in the newsletter
  • Gathering data and reporting data from Mailchimp such as opened emails, unsubscribed, bounce rate, etc.
  • Weekly email blasting of the newsletter
  • Proofreading and correcting the grammar, spelling, and punctuation of articles/posters when necessary
REQUIREMENTS:
  • Excellent writing skills and attention to detail
  • Experience in email marketing services such as MailChimp
  • Knowledgeable in the understanding of audience engagement strategies
  • Ability to create artistic ideas and layout
  • Can provide sample works or portfolio
RESPONSIBILITIES:
  • Oversee and manage Offsite Marketing Solutions onboarding for brands including but not limited to Facebook
  • Day-to-day work includes assisting newly onboarded brands on Offsite Solutions and answering questions on digital channel’s technical questions, including campaign best practices, tracking and measurement
  • Build and manage relationships with key clients and agency partners
  • Post-campaign reports & data analysis
  • See if foreign companies can buy ad space.. Or set up company in the Philippines who can lease the space for an American company
  • Register new company if applicable
  • Register/set up media outlets
REQUIREMENTS:
  • Possesses a Bachelor’s degree in Marketing/Advertising or any relevant study
  • Minimum 1 year experience in digital strategy and implementation
  • Preferably experienced with analyzing datasets and delivering actionable insights
  • Excellent oral and written communication skills
  • Positive, can-do attitude
  • Ability to work well independently and across various teams
  • Flexibility to work longer hours occasionally
RESPONSIBILITIES:
  • Prospects your database
  • Sets appointments
  • Prospects for setting recruiting appointments
  • Leads pipeline follow-ups
  • Organizes manages and helps the Director of Productivity grow their client database through personal referrals, networking, and marketing
  • Creates and executes marketing campaigns to generate leads (Email, newsletters, social media, etc.):
    • Facebook Ads
    • Other software
  • In charge of follow-ups and vetting of internet leads
  • Sets up leads in KW Command with SmartPlans and Consumer Apps
  • Manages lead follow-ups
  • Manages accountability
  • Lead Management:
    • Manages and tracks the results of leads and referrals
    • Verifies closed transactions
    • Closed listings
    • Written contracts
RESPONSIBILITIES:
  • Handle communication via email and phone with tenants, contractors, and owners efficiently.
  • Organize and schedule necessary repairs and maintenance with contractors to ensure properties are well-kept.
  • Support the process of tenant prequalification to find suitable renters.
  • Keep the property management system up-to-date with the latest data on properties and transactions.
  • Assist in the financial management of properties, including rent collection, bookkeeping tasks, and preparation of monthly financial summaries. Also, manage bills and payments.
  • Arrange and oversee property inspections to maintain standards.
  • Create and send out engaging monthly newsletters to tenants, keeping them informed and connected.
  • Research rental market trends to set competitive rental prices.
  • Help in preparing lease agreements and other legal paperwork related to property management.
  • Regularly check in with tenants to ensure they are happy with their living conditions and address any concerns.
  • Document all property-related activities meticulously for reference and compliance.
QUALIFICATIONS:
  • Strong organizational skills and attention to detail.
  • Ability to multitask and prioritize in a fast-paced environment.
  • Has a proactive approach to problem-solving and customer service.
  • No prior experience in property management is required, but a willingness to learn and adapt is essential.
RESPONSIBILITIES:
  • Monitor, review and evaluate calls to identify key behaviors that drive performance and improve customer experience
  • Audit set up calls by the Headbacker division to check for opportunities that will optimize customer relations.
  • Assist in any ad-hoc duties, projects and activities as and when required.
  • Provides actionable data to various internal support groups as needed.
  • Coordinates and facilitates call calibration sessions
  • Listen to training calls to take note and compare job descriptions. Make sure we are keeping commitment to our clients by fulfilling their expectations.
REQUIREMENT:
  • 2-3 years QA Call Center Experience
S - W
JOB TYPE:
  • Full time
  • Admin
  • Graveyard
 
RESPONSIBILITIES:
  • Develop and research ideas for original movie screenplays
  • Create an initial framework or treatment for screenplays
  • Write or adapt a story into a script
  • Meet with the director and executives to pitch screenplays and ideas
  • Weave together visual elements in scenes with plot and dialogue
  • Work with producers and directors to edit and adjust the script as needed
 
QUALIFICATIONS:
  • Experience in the related field is a plus but not necessary
  • Good/Excellent written and oral communication skills
  • Capable of juggling between different script formats
  • Knowledge of Media Production and Communication
  • Capable of doing research to aid story development
  • Proactive and able to produce outputs on schedule
  • Accountable, organized, and efficient
TASKS: (Mix of Voice and Non Voice)
  • Set-up social media Business Pages. (Facebook, Instagram, Twitter, Youtube, TikTok, LinkedIn, etc)
  • Community Management
  • Scheduling post
  • Responding to messages and comments
  • Content planning
  • Create content plans or calendar to drive engagement and promote online brand awareness.
  • Design and create images or video content using different software (Canva, Photoshop, Illustrator, etc)
  • Interpret and create social media reports and analytics
  • Media Planning (Facebook Ads, Instagram Ads, Twitter Ads, Youtube Ads, LinkedIn Ads, TikTok Ads, etc)
QUALIFICATIONS:
  • Must be social media savvy
  • Must be up to date with the latest social media trends
  • Has excellent written and verbal English communication skills
  • Can use basic design software
RESPONSIBILITIES:
  • Executes tests, collects, and analyzes data and results, identifies trends and insights to achieve maximum ROI in paid search campaigns
  • Tracks, reports, and analyzes website analytics and PPC initiatives and campaigns
  • Manages campaign expenses, stays on budget, estimates monthly costs, and reconciles discrepancies
  • Optimizes copy and landing pages for search engine marketing
  • Performs ongoing keyword discovery, expansion, and optimization
  • Researches and implements search engine optimization recommendations
  • Researches and analyzes competitor advertising links
  • Works with the Web development team to ensure SEO best practices are properly implemented on newly developed websites
  • Works with the Social Media team to drive SEO in content creation and content programming
  • Recommends changes to website architecture, content, linking, and other factors to improve SEO positions for target keywords
  • Conducts keyword Research
  • Installs Google Analytics and Search Console on your website
  • Evaluates the content quality and removes low-quality pages
  • Identifies and fixes major crawler errors
  • Measures website uptime and page speed
  • Implements on-site SEO for webpages
  • Conducts Off-site SEO strategies including topic strategy, content submission, and backlinking
  • Implements local SEO and optimizes the Google My Business Page
  • Monitors website analytics and evaluates website ranking on a daily, weekly, monthly, and yearly basis
REQUIREMENTS:
  • One to three years of experience in successfully developing and executing SEO campaigns
  • Understands search engine algorithms and ranking methods
  • Experience with SEO industry programs, such as Google Analytics, Adobe Analytics, or other web analytics tools
  • Knowledge of keyword research and data mining
  • Able to complete a competitive analysis and create reports
  • Can efficiently communicate with other marketing professionals to align goals
  • Must be enthusiastic and willing to collaborate with others within the marketing department to manage SEO strategy
  • Familiarity with WordPress or other content management systems
  • Understands web structures and able to write HTML, JavaScript snippets is a plus
RESPONSIBILITIES
  • Oversee all Aspects of buyer and seller transactions from executed purchase agreement to closing.
  • Coordinate title/escrow, mortgage loan and appraisal processes.
  • Coordinate inspections, regularly update and maintain communication with clients, agents, title officer, lender, etc.
  • Submit all necessary documentation to office broker for file compliance.
  • Coordinate moving/possession schedules.
  • Schedule, coordinate and attend closing process.
  • Enter all client information into client database.
ABOUT THE JOB

We are looking for a talented Video Editor to assemble recorded footage into a finished project that matches the company’s vision and is suitable for broadcasting Ultimately, as a Video Editor, you should be able to bring sight and sound together in order to tell a cohesive story.

RESPONSIBILITIES:
  • Manipulate and edit film pieces in a way that is invisible to the audience
  • Take a brief to grasp company needs and specifications
  • Trim footage segments and put together the sequence of the film if needed
  • Input music, dialogues, graphics and effects
  • Create rough and final cuts
  • Ensure logical sequencing and smooth running
  • Continuously discover and implement new editing technologies and industry’s best practices to maximize efficiency.
REQUIREMENTS:
  • Mac user preferred, knowledgeable in iMovie or Finalcut Pro
  • Proven work experience as a Video Editor
  • Solid experience with digital technology and editing software packages
  • Demonstrable video editing ability with a strong portfolio
  • Thorough knowledge of timing, motivation and continuity
  • Familiarity with special effects, 3D and compositing
  • Creative mind and storytelling skills
Position Overview

We are seeking a highly skilled and motivated DevOps Web Developer with a strong focus on server management to join our team. The ideal candidate will be proficient in both web development and DevOps practices, with a primary responsibility to maintain and enhance our server infrastructure hosted on platforms like HostGator. Your role will involve optimizing our current setup for improved performance, security, and scalability while collaborating closely with development teams.

Responsibilities:
  • Server Infrastructure:
    • Manage and maintain our server infrastructure hosted on platforms like HostGator, ensuring high availability, performance, and security.
    • Analyze the existing server setup, identify areas for improvement, and implement changes to enhance reliability and efficiency.
  • DevOps Implementation:
    • Design, implement, and maintain CI/CD pipelines for web applications, automating deployment, testing, and monitoring processes.
    • Develop and manage scripts for automated provisioning, configuration, and deployment of server resources.
  • Performance Optimization:
    • Monitor server performance and conduct regular performance tuning to ensure optimal response times and efficient resource utilization.
    • Collaborate with development teams to identify and address performance bottlenecks in both the applications and the server stack.
  • Security and Compliance:
    • Implement security best practices for server hardening, firewall configurations, and intrusion detection to protect against potential threats.
    • Stay up-to-date with security patches and updates, applying them to the server environment as needed.
  • Backup and Disaster Recovery:
    • Develop and manage backup strategies to ensure data integrity and quick recovery in case of data loss or server failures.
    • Test and document disaster recovery procedures, ensuring the ability to restore services in different failure scenarios.
  • Collaboration and Communication:
    • Work closely with development teams to understand their requirements and provide guidance on infrastructure-related matters.
    • Communicate effectively with cross-functional teams, sharing insights, challenges, and solutions.
Qualifications:
  • Bachelor’s degree in Computer Science, Information Technology, or related field (or equivalent work experience).
  • Proven experience in web development, with proficiency in HTML, CSS, JavaScript, and relevant frameworks.
  • Strong background in DevOps practices, CI/CD pipelines, and automation tools such as Jenkins, GitLab CI/CD, or Travis CI.
  • Experience managing and optimizing server infrastructure, preferably on platforms like HostGator or similar shared hosting environments.
  • Familiarity with server monitoring tools and performance optimization techniques.
  • Knowledge of server security practices and experience implementing security measures.
  • Proficiency in scripting languages (e.g., Bash, Python) for automation and server management tasks.
  • Ability to troubleshoot and resolve server-related issues promptly.
  • Strong communication skills and the ability to collaborate effectively with technical and non-technical stakeholders.
RESPONSIBILITIES:
  • Purchase domains and hosting on behalf of clients.
  • Operate filesystems and databases using CPanel, SSH, and WHM.
  • Develop custom websites without relying on website builders.
  • Integrate features such as Google Analytics, SEO Tools, and Cloudflare.
  • Develop WordPress-based websites from initial drafting to ongoing maintenance.
  • Create custom PHP scripts and plugins for WordPress sites.
  • Regularly update sites, including blog posts, security checks, and backups.
  • Utilize GSuite tools and software for developing reports, presentations, and documents
REQUIREMENT:
  • Must have experience in Laravel and developing web apps
  • Knowledgeable in Full Stack Development
  • Knowledge of PHP and WordPress web frameworks
  • Knowledge of WordPress hooks, actions, and filters
  • Must have a basic understanding of front-end technologies such as JavaScript, HTML5, and CSS3
  • Must be familiar with server-side management, tools, and workarounds
    Has experience in using CPANEL Servers and other similar web hosting servers
  • Must be familiar with (OSSD) or open-source software development
    Must be updated and knowledgeable in any current webmaster tools
CYBERBACKER INDUSTRIES

Industry tailored careers are also available

Cyberbacker also provides careers based on different types of industries

Cyberbacker Industries

Business Coaching

Responsibilities:

  • All administrative parts of the coaching business
  • Email Management
  • Managing calendar and to-do list
  • Run Zoom and online webinars
  • Virtual coaching – Marketing, billing, collecting payment
  • Send Reminders to Take Attendance
  • Routine Workflow Activities – Feedback From Team (Research Customer Service Issues)
  • Complete Routine Daily/Weekly Tasks
  • Assist w/ Help Desk/Customer Service  emails – Assign or Respond with Templated Answers
  • Maintain Event Registration Information (Follow up Emails) – Adding Bulk Registrations
  • New Instructor Onboarding Tasks/Tagging
 

Qualification:

  • 1-2 years experience in the related field

Responsibilities:

  • Good understanding of sales funnel building
  • Membership portal
  • Maintain the website (sales funnel)
  • Customer service and marketing
  • Running the website through a software 
  • Ease of access, set up the portal, billing
  • Set up students to have access to a portal in current website
  • General understanding of current website
  • Client/customer support for the repair ticket (password reset and etc.)
  • Know features for improvement and learn about the program

 

Qualification:

  • 1-2 years experience in the related field
Construction & Material Distribution

Responsibilities:

  • File office documents digitally
  • Provide support for staff as requested by team members
  • Onboarding employee requirements
  • Offboarding requirements
  • Production reporting
  • Union reporting
  • Data entry of project-specific progress
    • Photographs
    • Details of Installation

 

Qualification:

  • 1-2 years experience in the related field

Responsibilities:

  • Insurance procurement
  • Change order processing
  • General Services Administration (GSA) and Industrial Funding Fee (IFF) Reporting
  • Project start-up and completion requirement
  • Request for Change (RFC) Processing
  • Budget loading
  • Schedule of Values Creation
  • Submittals (i.e. Health and Safety Permit requirements and others, required by the state)Contractor-controlled Insurance Program/Owner-controlled Insurance Program (CCIP/OCIP) reporting

 

Qualification:

  • 1-2 years experience in the related field

Responsibilities:

  • Receiving, Entering & Coding, all company expenses
  • Weekly and Biweekly payroll runs
  • Payroll processing
  • Entering expenses daily as they come in
  • Enter credit card expenses from multiple credit cards daily
  • Enter travel charges daily as they occur
  • Daily double-check of punch and ticket submissions
  • Inhouse double-check of hours vs. punches
  • Inhouse double-check of tickets vs. punches
  • Insurance payroll audits quarterly

 

Qualification:

  • 1-2 years experience in the related field
Client Services

Responsibilities:

  • Check and notate any negative reviews that have been removed
  • Execute tasks with thoroughness, and savvy knowledge on technology
  • Check reviews for our entire client database
  • Analyze and use  different directory sites to improve the services
  • Data entry, update, add or remove labels on information stored in CRM
  • Report to the Client Services Manager if there are any problems or issues
  • Completing any overflow tasks that might be necessary for clients
  • Other duties or tasks as assigned

 

Qualification:

  • 1-2 years experience in the related field
Logistics

Responsibilities:

  • Coordinate with assigned shipping company
  • Track order status from purchase, packaging, shipment, delivery and feedback
  • Inspect and check for discrepancies on data entry of order status
  • Send updates regarding order status
  • Track status and management of orders/products for dispatch and pending transactions
  • Note date entries for orders in transit and expected arrival/delivery status.

 

Qualification:

  • 1-2 years experience in the related field
Insurance

Responsibilities:

  • Take complete notes of phone conversations/meetings
  • Updating CRM / Data Entry
  • Coordinate and schedule meetings
  • Client follow-up
  • Sending daily to-do and to-call list
  • Setting up reminders
  • Preparing all necessary documents whenever client has a scheduled meeting
  • Assist with Life Insurance Applications (call leads to ask information and input everything on the CRM)
  • Database Management

 

Qualification:

  • 1-2 years experience in the related field

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