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Voice

Appointment Setter Backer

Responsibilities:

  • Call the maximum number of leads/prospects to schedule appointments with clients.
  • Conduct lead follow-ups and nurtures until appointments are set.
  • Respond to inbound calls, text messages, and emails from prospects.
  • Follow scripts to deliver value propositions and handle objections.
  • Update the customer relationship management (CRM) system with relevant information after each interaction.
  • Coordinate and manage the calendar of appointments.

Requirements:

  • Excellent English communication skills (both verbal and written).
  • Comfortable making phone calls, memorizing, and delivering call scripts.
  • Strong customer service orientation and listening abilities.
Bilingual Spanish Backer

Responsibilities:

  • Offers outstanding customer service.
  • Interprets and analyzes client inquiries swiftly to determine clients’ needs.
  • Pays attention to customers’ interests and displays sympathy.
  • Satisfies clients’ needs by adhering to laid down procedures, policies, and practices.
  • Finds satisfactory solutions to customers’ complaints.
  • Provides ideas on methods of upgrading customer service to enhance productivity.
  • Takes an active part in activities that improve client satisfaction and accomplishments of business objectives.
  • Demonstrates a wide knowledge of the company’s products and principles.

Requirements:

  • Proven experience as a customer service representative, customer support representative, or any similar field.
  • Experience using both languages in a professional capacity is preferred.
  • Exceptional verbal communication skills in both specified languages.
  • Ability to craft professional emails.
  • Active listening skills and attention to detail.
  • Solid awareness of your skillset and willingness to refer customers for help as needed
Concierge Backer

Responsibilities:

  • Act as the first point of contact for the business, addressing inquiries from clients, partners, and the public with professionalism and courtesy.
  • Provide callers and visitors with detailed information about the business’s products, services, and operational policies.
  • Efficiently route inquiries to the appropriate department or individual, ensuring a seamless communication flow.
  • Maintain an up-to-date knowledge base of the business’s offerings, events, and updates to inform and assist contacts accurately.
  • Record interactions and feedback from contacts, reporting insights to relevant departments to improve business operations and customer satisfaction.
  • Manage and update contact information and communication logs to ensure accurate records are kept for follow-up and analysis.
  • Collaborate with various departments to resolve queries, facilitate services, and enhance the overall experience of business contacts.

Requirements:

  • Strong verbal and written communication skills.
  • A friendly and professional demeanor, with a commitment to providing outstanding customer service.
  • Ability to effectively interact with people, internal and external.
  • Strong follow-through skills.
Cyber Recruiter

Responsibilities:

  • Command and Database Management
  • Drip Campaigns and Social Media
    Recruiting
  • Appointment Setting Scripts
  • Market Share Scripts
  • Co-broke Scripts
  • Merger Scripts
  • Lead Follow up
    Events and Invitation Scripts
  • Productivity Coaching Scripts
  • New Licensee Scripts
  • Prospect recruits on a daily basis from multiple lead sources
  • Send and respond to text messages as well as inbound phone calls
Growth Backer

Responsibilities:

  • Dominate your market: Identify, target, and win new business opportunities like the sales pro you are.
  • Crush your quotas: We don’t care about excuses – we care about results. Exceed monthly and quarterly sales goals, and then push for more.
  • Sell with confidence: Be the expert, the trusted advisor, and the authority in your space. You know how to sell value, not just features.
  • Own your relationships: Build long-term, meaningful relationships with clients that will see you as their go-to.
  • Leverage your skills: Use your network, sales expertise, and sheer determination to close the biggest deals.
  • Track your wins: Keep an eye on your metrics, report your victories, and share your lessons with the team.

What We’re Looking For:

  • Fearless communicator: You can pitch to anyone, anytime, anywhere – and win.
  • Relentlessly driven: Quitting isn’t in your vocabulary. You’re relentless in your pursuit of success.
  • Charismatic and confident: You own the room and command respect. People remember you, and not just for your sales skills.
  • Master negotiator: You don’t just close deals – you close them on your terms.
  • Tech-Savvy: You know your way around CRM systems and use tools to maximize your efficiency.
Liaison Backer

Responsibilities:

  • Responsible for facilitating communication and acting as a contact point between two or more organizations or parties.
  • Assists with company briefings and helps facilitate meetings and cooperation among people and organizations.
  • Identifying problems by collaborating and communicating with necessary constituents and the public on behalf of their company or organization.
  • Conducting post-mortems when an incident is wrapped up.
  • Foster positive relationships with other professionals in the industry.
  • Handles legal cases of the company.
  • Performs case research by taking depositions, attending site inspections, and engaging in discovery, the exchange of information pertinent to a case from both parties to the action.
  • Transport legal documents, including pleadings, discovery, motions, briefs, contracts, and wills.
  • Follows up after a court decision is handed down.


Requirements:

  • Experience is a must in handling diverse legal issues, along with the latest knowledge of the changes in the legal field.
  • Has good command of the English language, both written and oral.
    Is knowledgeable when it comes to legal documents.
  • Must be willing to process documents and create follow-ups in court.
  • Graduate of Law / Political Science / any Law-related course.
  • Male.
  • Must possess a Philippine-issued driver’s license.
    Residing in Metro Manila.
Productivity Backer

Responsibilities:

  • Prospects your database.
  • Sets appointments.
    Prospects for setting recruiting appointments.
  • Leads pipeline follow-ups.
  • Organizes, manages, and helps the Director of Productivity grow their client database through personal referrals, networking, and marketing.
  • Creates and executes marketing campaigns to generate leads (Email, newsletters, social media, etc.)
  • Other software.
    In charge of follow-ups and vetting of internet leads.
  • Sets up leads in KW Command with SmartPlans and Consumer Apps.
  • Manages lead follow-ups.
  • Manages accountability.
    Lead Management:
    Manages and tracks the results of leads and referrals.
  • Verifies closed transactions.
  • Closed listings.
  • Written contracts.

Mixed

Bookkeeper Backer

 

Responsibilities:

  • Set up and maintain clients’ Chart of Accounts (COA).
  • Perform data entry for revenues, expenses, liabilities, and assets.
  • Conduct daily bookkeeping reviews for accuracy and completeness.
  • Complete monthly bank reconciliations and month-end closings.
  • Reconcile income spreadsheets with bank deposits.
  • Follow up via email to reclassify uncategorized items.
  • Generate monthly financial reports for clients and internal use.
  • Perform clean-up/catch-up work for clients’ financial records.
  • Review and break down payroll documents to ensure accuracy.
  • Prepare, verify, classify, and record accounts payable/receivable data.

Requirements:

  • Excellent attention to detail and organizational skills.
  • Knowledge of accounting software and tools such as MS Excel or Google Spreadsheets and Quickbooks
  • Highly organized and methodical to structure tasks and processes efficiently.
  • Ability to work independently and manage multiple tasks simultaneously.
Cyberbacker

Responsibilities:

  • Transcription: Listen to live or recorded calls and take notes of key points discussed.
  • Call Preparation: Prepare daily call list, meeting agendas, and materials as needed, ensuring participants have the necessary information.
  • Schedule Coordination: Efficiently schedule meetings with clients and team members, coordinating times that accommodate all parties and managing any necessary adjustments or cancellations.
  • Manage Reports: Prepare reports on key metrics and performance indicators within specified deadlines.
  • Virtual File Management: Update and maintain virtual files to ensure information is organized and easily accessible.
  • Administrative Tasks: Oversee administrative tasks, including but not limited to managing email correspondence and calendar appointments and ensuring all administrative activities are executed efficiently.

Requirements:

  • Ability to work independently and solve problems proactively.
  • A team player mindset, with a positive attitude and strong work ethic.
    Strong organizational and time management skills.
  • Knowledge of digital tools and software such as Google Workspace and Zoom.
Contracts Backer

Requirements:

  • Degree in Legal Management, Political Science, or Legal Studies or any related course
  • Excellent communication skills, both verbally and in writing
  • Highly analytical with strong attention to detail
  • Outstanding managerial and negotiation skills
  • Familiarity with legal research tools and databases.
  • Proficiency in legal software and tools used for case management and document management.

Responsibilities:

  • Create, review, and analyze new contracts
  • Review and analyze existing contracts and make appropriate revisions, as needed
  • Send and interpret contracts
  • Coordinate with different clients, divisions, legal counsel, and partners for contract concerns
  • Conduct investigations, compile evidence, and creation of narratives and pleadings.
  • Assist independent contractors, clients, business partners, and other affiliates in all contracts and contracts-related queries and requests
Data Analyst Backer

Responsibilities:

  • Accountable for real-time reporting and diagnosing trends on key performance metrics.
  • Generating daily to weekly and monthly to yearly KPI reports.
  • Ensuring data is current and accurate for assigned division.
    Working in partnership with leadership.
  • Consistently reviewing duplicate records.
  • Using multiple data sources to update incorrect or incomplete data points.
  • Creating standard QC reports to identify and correct data issues.
  • Implementing processes for data collection, cleanup, maintenance, analysis, and validation for organization-wide data.

Requirements:

  • Intermediate to advanced MS Excel skills.
  • High accuracy and orientation to quality.
  • Strong verbal and written communication skills.
  • Inquisitive & Analytical – search for meaning and patterns in data.
  • Organized & Strategic – align analysis/reporting with business needs.
  • Takes initiative – proactively communicates with the team and identifies areas of opportunity.
  • Experience working in a team-oriented and collaborative environment.
Events Backer

Responsibilities:

  • Develop company events by booking venues, technical staff, sponsors, concessionaires, guest speakers, entertainers, and other involved personnel.
  • Create campaign materials and invitations for upcoming events.
  • Compose a breakdown of total costing for a specific event.
  • Gather audiences and manage program flow throughout the event
  • Manage every designation during events (Registration, Ushers, Photo booth, Sound and Tech booth, floor manager, and hosts).
  • Coordinate with media team for creation of public postings and video teasers.
  • Develop and submit event summary reports showing the number of people attended, highlights, projected improvements for upcoming events, and success write-up.

Requirements:

  • Must have extensive experience being an events manager or director.
  • Present sample events made through Facebook Pages/Events, Invitations, Images, Videos and other visual materials available to the public. Images during meetings with staff and other personnel is a plus but not required.
  • Affiliated with different known organizations, companies, and local media channels.
  • Has strong leadership, communication, and technical skills.
    Familiar with the process of different media platforms.
  • Reliable and knows how to reach out with different people inside Cyberbacker.

Responsibilities:

  • Sets up pay-per-click advertising campaigns on Google Search, Google Display Partners, and Google Mobile Ads.
  • Conducts keyword research to create a list of keyword phrases for bidding.
  • Creates Adwords Ads that will run on Google Search, Google Display Partners sites, and on mobile devices.
  • Tests different ads, by creating different headlines and different ad copies.
  • Manages bidding.
  • Create remarketing and retargeting campaigns.
  • Report Google Ads results such as what keywords were entered into Google Search, that resulted in the ad being displayed, how many times visitors clicked on our ad, which ad was clicked on, and which keyword got the ad displayed.
  • Will work with Web Dev Team and Social Media Team to create materials for targeted landing pages for each Adwords Ad Group.

Requirements:

  • Knowledge of Google Ads Account, Adwords, Keywording, and Content Creation.
  • Must have extensive training and proven experience with the platform.
  • Must be analytical, creative, a strong communicator, and have great attention to detail.
  • Google certification is an advantage but not required.
Lead Backer

Responsibilities:

  • Manage leads and the CRM.
  • Report issues with CRM by calling the hotline.
  • Answer CRM-related questions from agents and provide training if needed.
  • Service inbound leads from sign calls and online sources and determine where they are in the buying/selling process.
  • Immediate response and scrubbing of the leads. (adding labels, activating drip campaigns, sending welcome text or emails, assigning lead to agents)
  • Build follow-up process for the agents.
  • Nurturing all leads through steady communication (email and text) until the leads are ready to talk or meet with an agent.
  • Re-assigning leads to an agent once appointment is set.
  • Daily monitoring of agent activity.
  • Keep track of completed tasks and goals to measure lead conversion ratio and meet performance benchmarks.
  • Generate report regarding Agent’s productivity and accountability.
  • Build trackers and dashboard through Google Sheets.
  • Track referrals and prepare referral forms.
  • Create Lead Database for backup in case something happens with the CRM.
  • Database and Pipeline Tool Management.
  • Upload leads to dialer and schedule showings for agents.
  • Cascade updates regarding incoming CRM-training or webinar and team announcement.
Listing Backer

Responsibilities:

  • Draft and finalize listing agreements and paperwork, ensuring accuracy and compliance with legal standards.
  • Input new listings into the relevant systems, including detailed property information and specifications.
  • Prepare and organize necessary listing documents such as Seller’s Disclosures, Lead-Based Paint Disclosures, and HOA Documents, ensuring they are complete and available for potential buyers.
  • Coordinate the scheduling of professional photoshoots, open houses, and property showings to showcase listings effectively.
  • Collect and compile feedback from showings to provide sellers with insights and potential improvements.
  • Manage the coordination of offers received, including the processing of addendums, counter-addendums, and notices for multiple offers, to facilitate smooth negotiations.
  • Generate and deliver weekly reports to sellers, updating them on the listing status, feedback received, and any offers or inquiries.

Requirements:

  • Strong organizational and administrative skills.
  • Ability to manage multiple tasks and deadlines efficiently.
  • Has a proactive approach to problem-solving and customer service.
Marketing Specialist

Responsibilities:

  • Plans, schedules, and executes social media content.
  • Create content plans or calendars to drive engagement and promote online brand awareness.
  • Oversees daily management of social media campaigns.
  • Ensures brand consistency and authority.
  • Engages with consumers through messaging, commenting, and other social media engagement methodologies.
  • Sets-up social media business pages: Facebook, Instagram, Twitter, Youtube, LinkedIn, Pinterest, Google My Business.
  • Interprets and creates social media reports and analytics.
  • Plans and strategizes on social media paid ads: Facebook Ads, Instagram Ads, Twitter Ads, Youtube Ads, LinkedIn Ads, TikTok Ads, Pinterest.
  • Manages and upkeeps digital marketing calendars.
    Grows and maintains likers, followers, and fans.
  • Utilizes multi-social posting tools and programs such as Hootsuite and HubSpot to optimize quality content.
Newsletter Backer

Responsibilities:

  • Newsletter content planning, data gathering, and writing.
  • Edit and layout weekly newsletter.
  • Interview and write articles to be featured in the newsletter.
  • Gathering data and reporting data from Mailchimp such as opened emails, unsubscribed, bounce rate, etc.
  • Weekly email blasting of the newsletter.
  • Proofreading and correcting the grammar, spelling, and punctuation of articles/posters when necessary.

Requirements:

  • Excellent writing skills and attention to detail.
  • Experience in email marketing services such as MailChimp.
  • Knowledgeable in the understanding of audience engagement strategies.
  • Ability to create artistic ideas and layout.
  • Can provide sample works or portfolio.
Property Management Backer

Responsibilities:

  • Handle communication via email and phone with tenants, contractors, and owners efficiently.
  • Organize and schedule necessary repairs and maintenance with contractors to ensure properties are well-kept.
  • Support the process of tenant prequalification to find suitable renters.
  • Keep the property management system up-to-date with the latest data on properties and transactions.
  • Assist in the financial management of properties, including rent collection, bookkeeping tasks, and preparation of monthly financial summaries. Also, manage bills and payments.
  • Arrange and oversee property inspections to maintain standards.
  • Create and send out engaging monthly newsletters to tenants, keeping them informed and connected.
  • Research rental market trends to set competitive rental prices.
  • Help in preparing lease agreements and other legal paperwork related to property management.
  • Regularly check in with tenants to ensure they are happy with their living conditions and address any concerns.
  • Document all property-related activities meticulously for reference and compliance.

Requirements:

  • Strong organizational skills and attention to detail.
  • Ability to multitask and prioritize in a fast-paced environment.
  • Has a proactive approach to problem-solving and customer service.
  • No prior experience in property management is required, but a willingness to learn and adapt is essential.

Non-Voice

Graphics Backer

Responsibilities:

  • Will work and collaborate with different departments for announcements and events.
  • Produce and publish image posts using different graphic design tools (Adobe Illustrator, Photoshop, Microsoft Publisher, Canva, or any equivalent).
  • Create at least 10 infographics for each department.
  • Must be keen to details and efficiently use every space for every output.

 

Requirements:

  • Knowledgeable with the mentioned graphic design software
  • Portfolio of previous, latest, and best work.
  • Reliable, Committed, and flexible with the assigned work schedule.
  • Must have at least I5 processor, 8gb ram, 500gb internal storage.
  • Excellent verbal and written communication skills.
Social Media Backer

Responsibilities:

  • Set-up social media Business Pages (Facebook, Instagram, Twitter, Youtube, TikTok, LinkedIn, etc).
  • Community Management.
  • Scheduling posts.
  • Responding to messages and comments.
  • Content planning.
  • Create content plans or calendar to drive engagement and promote online brand awareness.
  • Design and create images or video content using different software (Canva, Photoshop, Illustrator, etc).
  • Interpret and create social media reports and analytics.
  • Media Planning (Facebook Ads, Instagram Ads, Twitter Ads, Youtube Ads, LinkedIn Ads, TikTok Ads, etc).

 

Requirements:

  • Must be social media savvy.
  • Must be up to date with the latest social media trends.
  • Has excellent written and verbal English communication skills.
  • Can use basic design software.
SEO Backer

Responsibilities:

  • Executes tests, collects, and analyzes data and results, identifies trends and insights to achieve maximum ROI in paid search campaigns.
  • Tracks, reports, and analyzes website analytics and PPC initiatives and campaigns.
  • Manages campaign expenses, stays on budget, estimates monthly costs, and reconciles discrepancies.
  • Optimizes copy and landing pages for search engine marketing.
  • Performs ongoing keyword discovery, expansion, and optimization.
  • Researches and implements search engine optimization recommendations.
  • Researches and analyzes competitor advertising links.
  • Works with the Web development team to ensure SEO best practices are properly implemented on newly developed websites.
  • Works with the Social Media team to drive SEO in content creation and content programming.
  • Recommends changes to website architecture, content, linking, and other factors to improve SEO positions for target keywords.
  • Conducts keyword Research.
  • Installs Google Analytics and Search Console on your website.
  • Evaluates the content quality and removes low-quality pages.
  • Identifies and fixes major crawler errors.
  • Measures website uptime and page speed.
  • Implements on-site SEO for webpages.
  • Conducts Off-site SEO strategies including topic strategy, content submission, and backlinking.
  • Implements local SEO and optimizes the Google My Business Page.
  • Monitors website analytics and evaluates website ranking on a daily, weekly, monthly, and yearly basis.

 

Requirements:

  • One to three years of experience in successfully developing and executing SEO campaigns.
  • Understands search engine algorithms and ranking methods.
  • Experience with SEO industry programs, such as Google Analytics, Adobe Analytics, or other web analytics tools.
  • Knowledge of keyword research and data mining.
  • Able to complete a competitive analysis and create reports.
  • Can efficiently communicate with other marketing professionals to align goals.
  • Must be enthusiastic and willing to collaborate with others within the marketing department to manage SEO strategy.
  • Familiarity with WordPress or other content management systems.
  • Understands web structures and able to write HTML, JavaScript snippets is a plus.
Transaction Backer

Responsibilities:

  • Oversee all aspects of buyer and seller transactions from executed purchase agreement to closing.
  • Coordinate title/escrow, mortgage loan, and appraisal processes.
  • Coordinate inspections, regularly update and maintain communication with clients, agents, title officer, lender, etc.
  • Submit all necessary documentation to office broker for file compliance.
  • Coordinate moving/possession schedules.
    Schedule, coordinate, and attend the closing process.
  • Enter all client information into the client database.
Video Backer

Responsibilities:

  • Manipulate and edit film pieces in a way that is invisible to the audience.
  • Take a brief to grasp company needs and specifications.
  • Trim footage segments and put together the sequence of the film if needed.
  • Input music, dialogues, graphics, and effects.
  • Create rough and final cuts.
  • Ensure logical sequencing and smooth running.
  • Continuously discover and implement new editing technologies and industry’s best practices to maximize efficiency.

 

Requirements:

  • Mac user preferred, knowledgeable in iMovie or Final Cut Pro.
  • Proven work experience as a Video Editor.
  • Solid experience with digital technology and editing software packages.
  • Demonstrable video editing ability with a strong portfolio.
  • Thorough knowledge of timing, motivation, and continuity.
  • Familiarity with special effects, 3D, and compositing.
  • Creative mind and storytelling skills.
DevOps Web Developer

Responsibilities:

  • Server Infrastructure:
    Manage and maintain our server infrastructure hosted on platforms like HostGator, ensuring high availability, performance, and security.
  • Analyze the existing server setup, identify areas for improvement, and implement changes to enhance reliability and efficiency.
  • DevOps Implementation:
    Design, implement, and maintain CI/CD pipelines for web applications, automating deployment, testing, and monitoring processes.
  • Develop and manage scripts for automated provisioning, configuration, and deployment of server resources.
  • Performance Optimization:
    Monitor server performance and conduct regular performance tuning to ensure optimal response times and efficient resource utilization.
  • Collaborate with development teams to identify and address performance bottlenecks in both the applications and the server stack.
  • Security and Compliance:
    Implement security best practices for server hardening, firewall configurations, and intrusion detection to protect against potential threats.
  • Stay up-to-date with security patches and updates, applying them to the server environment as needed.
  • Backup and Disaster Recovery:
    Develop and manage backup strategies to ensure data integrity and quick recovery in case of data loss or server failures.
    Test and document disaster recovery procedures, ensuring the ability to restore services in different failure scenarios.
  • Collaboration and Communication:
    Work closely with development teams to understand their requirements and provide guidance on infrastructure-related matters.
  • Communicate effectively with cross-functional teams, sharing insights, challenges, and solutions.

 

Requirements:

  • Bachelor’s degree in Computer Science, Information Technology, or related field (or equivalent work experience).
  • Proven experience in web development, with proficiency in HTML, CSS, JavaScript, and relevant frameworks.
  • Strong background in DevOps practices, CI/CD pipelines, and automation tools such as Jenkins, GitLab CI/CD, or Travis CI.
  • Experience managing and optimizing server infrastructure, preferably on platforms like HostGator or similar shared hosting environments.
  • Familiarity with server monitoring tools and performance optimization techniques.
  • Knowledge of server security practices and experience implementing security measures.
  • Proficiency in scripting languages (e.g., Bash, Python) for automation and server management tasks.
  • Ability to troubleshoot and resolve server-related issues promptly.
  • Strong communication skills and the ability to collaborate effectively with technical and non-technical stakeholders.
Web Developer Backer

Responsibilities:

  • Build responsive and visually appealing web applications ensuring optimal performance across various devices and browsers.
  • Design and implement user-friendly interfaces that enhance user experience based on user feedback and project requirements.
    Identify and resolve issues in the web applications, ensuring they are efficient and error-free.
  • Work closely with back-end developers and designers to align website functionality and aesthetics.
  • Ensure all web applications adhere to established coding standards and industry regulations for accessibility and usability.
  • Keep abreast of the latest trends and technologies in front-end development to incorporate cutting-edge solutions.

 

Requirements:

  • Great command of English language
  • Must have an experience in JavaScript and Python
  • Preferably with experience in React Library
  • Knowledgeable or basic understanding of API
  • Intuitive to figure out the right way and make suggestions
  • Critical thinker and accountable

We are Hiring Growthbackers

We’re looking for driven Growth Backers who refuse to settle for average. If you’re a sales professional who thrives on hitting big goals, closing deals, and proving you belong among top performers, we want you on our team.

Competitive income, unlimited potential

Strengthen sales and communication skills

Drive business growth

Get continuous training and mentorship

Create real client impact.

Apply Now

Be Part of Something Bigger with Cyberbacker

Grow your career through mentorship, training, and clear pathways while enjoying the flexibility of a remote-first work environment. With continuous learning, a supportive culture, and the tools you need to succeed, Cyberbacker empowers you to elevate your expertise and achieve balance in both your personal and professional life.

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Bi-monthly Every other Wednesday

9:00pm to 10:00pm MNL time

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Every Tuesday and Thursday

9:00pm to 10:00pm MNL time
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